Seasonal Operations Associate - Greenville Mall

About the role

Do you like working with your hands and staying active? Do the words “order” and “process” get you excited? Do you enjoy making things happen behind the scenes and seeing your work flourish in a store? A Seasonal Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on your work ethic and availability.

Responsibilities

• Customer Service: Maneuver around the store at a fast pace; when a customer stops to ask a question or request assistance, provide friendly and knowledgeable support.
• Executes pricing and signing: Change ticket prices and signing on merchandise across the store efficiently and accurately.
• Replenish and restock the store: Monitor stock levels and pull merchandise from the backroom to ensure the sales floor is fully stocked with the styles and sizes customers need.
• Receive and unload merchandise: Work with co-workers to unload delivery trucks and prepare incoming merchandise in the backroom.
• Backroom standards: Maintain a safe, clean, and organized stockroom.
• On-line jcp.com pick up: Locate and fulfill orders placed online for in-store pickup.
• Merchandise strategy: Execute merchandising plans communicated by leadership, maintaining standards to deliver an outstanding customer experience.
• Participates in a learning environment: Absorb new information from peers or training materials on merchandise or business processes.

Core Competencies & Accomplishments

• Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
• Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency.

Benefits

If eligible, we offer a competitive benefits package including medical, dental, and vision coverage; term life insurance; paid vacation/holidays; and a 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. Associates eligible for paid vacation (MTO) receive eight paid holidays during the calendar year. Store hourly associates scheduled to work on a designated holiday receive additional compensation.

Pay

USD $12.00/Hr – USD $15.00/Hr