Seasonal Operations Associate - Greece Ridge Ctr

About the role

Do you like working with your hands and staying active? Do the words "order" and "process" get you excited? Do you enjoy making things happen behind the scenes and seeing your work flourish in a store? A Seasonal Operations Associate creates an outstanding customer experience by performing operations functions within the store. This is an early morning position working with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on your work ethic and availability.

Responsibilities

• Customer Service: Maneuver around the store at a fast pace, working with all the latest merchandise; when a customer stops to ask a question or request assistance, provide helpful, friendly support.
• Executes pricing and signing: Change ticket prices and signing on merchandise across the store accurately and efficiently.
• Replenish and restock the store: Understand customer needs; when merchandise is getting low, assist sales floor peers and leaders by pulling and preparing merchandise to go to the floor to ensure all customers have the styles and sizes they need.
• Receive and unload merchandise: Work with co‑workers to unload trucks and prepare merchandise in the backroom.
• Backroom standards: Keep the stockroom safe, clean, and organized.
• On‑line jcp.com pick up: Find and fulfill orders placed online.
• Merchandise strategy: Execute leadership’s plans for merchandise placement throughout the store with efficiency and detail; understand merchandising standards and maintain them while flowing goods to the sales floor.
• Participates in a learning environment: Absorb new information from peers or training materials on merchandise or business processes.

Core Competencies

• Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
• Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency.

Benefits

• Medical, dental, and vision insurance (if eligible)
• Term life insurance (if eligible)
• Paid vacation/holidays (MTO) – eligible associates receive eight paid holidays during the calendar year
• 401(k) with Company match (if eligible)
• Associate discount on JCPenney merchandise (all associates)
• Additional compensation for store hourly associates scheduled to work on a designated holiday

About JCPenney

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop — from jcp.com to more than 650 stores in the U.S. and Puerto Rico.

Pay

USD $16.00/hr – USD $20.00/hr

Schedule

Early morning position (pre‑store opening). Seasonal employment with a defined time period; potential for extension or regular position based on performance and availability.