Seasonal Operations Associate - Galleria/Sunset Mall

About the role

As a Seasonal Operations Associate, you will create an outstanding customer experience by performing operations functions within the store. This is an early morning position where you will work with the task team prior to store opening. As a seasonal hire, you will have a defined employment time period, but may be offered an employment extension or regular position based on work ethic and availability.

Responsibilities

• Maneuver around the store at a fast pace while assisting customers who stop to ask questions or request assistance
• Execute pricing and signing by changing ticket prices and signing on merchandise across the store
• Replenish and restock the store by pulling and preparing merchandise for the sales floor to ensure customers have the styles and sizes they need
• Receive and unload merchandise by working with co-workers to unload trucks and prepare merchandise in the backroom
• Maintain backroom standards by keeping the stockroom safe, clean, and organized
• Fulfill online jcp.com orders by finding and fulfilling pick-up orders
• Execute merchandise strategy by following leadership plans for merchandise placement and maintaining merchandising standards while flowing goods to the sales floor
• Participate in a learning environment by absorbing new information from peers or training materials on merchandise and business processes

Competencies

• Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others
• Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for actions and outcomes
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

Pay

$12.00 - $15.00 per hour

Benefits

• Medical/dental/vision insurance (if eligible)
• Term life insurance (if eligible)
• Paid vacation and holidays* (if eligible)
• 401(k) with Company match (if eligible)
• Associate discount on JCPenney merchandise for all associates
• Additional compensation for store hourly associates scheduled to work on designated holidays

*For paid vacation days and eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com