Seasonal Operations Associate - Clackamas Town Ctr

Do you like working with your hands and staying active? Do the words "order" and "process" get you excited? Do you enjoy making things happen behind the scenes and seeing your work flourish in a store? A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on your work ethic and availability.

Primary Responsibilities

• Customer Service: Maneuver around the store at a fast pace while working with the latest merchandise; when a customer stops to ask a question or request assistance, provide friendly and helpful support.
• Executes pricing and signing: Change ticket prices and signing on merchandise across the store efficiently and accurately.
• Replenish and restock the store: Understand the needs of the customer. When merchandise is getting low, assist sales floor peers and leaders by pulling and preparing merchandise to go to the floor in order to ensure all customers have the styles and sizes they need.
• Receive and unload merchandise: Work with co-workers to unload a truck and prepare the merchandise in the backroom.
• Backroom standards: Keep the stockroom safe, clean, and organized.
• On-line jcp.com pick up: Find and fulfill orders placed online.
• Merchandise strategy: Take the plans communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. Understand and apply the merchandising standards to deliver an outstanding customer experience while flowing goods to the sales floor.
• Participates in a learning environment: Absorb new information from peers or training materials on merchandise or business processes.

Core Competencies & Accomplishments

• Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
• Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

Pay

USD $17.00/hr – USD $21.25/hr.

Benefits

• Competitive benefits package for eligible associates, including medical, dental, and vision insurance.
• Term life insurance.
• Paid vacation/holidays.
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Eligible associates who qualify for paid vacation (MTO) also receive eight paid holidays during the calendar year.
• All store hourly associates scheduled to work on a designated holiday will receive additional compensation.

About JCPenney

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop — from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrated 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.