Seasonal On-Call Porter Supervisor

Job Details

Department: Business Services – Events & Catering
Employment Type: Seasonal
Status: Non‑Exempt
Grade Level: Hourly
Reports To: Events & Catering Manager and Assistant Manager

Responsibilities

• Assist with set‑up, break‑down, service, cleaning and preparation of events to meet WCS standards.
• Instruct, lead, supervise and assist porter staff in all daily duties.
• Gather, transport, set up, break down, and store event equipment.
• Fill pull‑sheet orders to ensure all equipment needed for specific events is complete.
• Load supplies safely into appropriate vehicles and transport to event locations.
• Set up equipment such as tables, chairs, dance floor, linens, food service equipment, china, glassware, etc.
• Assist in bussing and running food, clearing and replenishing food items during events.
• Oversee set‑up, execution, break‑down, and clean‑up of sanit area during larger events.
• Supervise and assist porters in dish‑room operations and trash removal duties.
• Inspect and supervise general cleaning and sanitation of event space, kitchen, sanit, dish room, restrooms, storage areas, carts, etc.
• Wash, sanitize and properly store all tableware, catering equipment and silverware.
• Operate lightweight grounds‑keeping equipment including leaf blower and pressure washer.
• Deep clean equipment, walls, floors, vents, ceilings, vehicles, etc., as assigned.
• Assist in inventorying, cleaning, and organizing all equipment.
• Ensure retrieval, proper storage and organization of tables, chairs, rental equipment and other materials daily.
• Break down all equipment at event conclusion and ensure items are put away and the event space is cleaned.
• Receive incoming deliveries, store them properly, and assist with vendor load‑in.
• Maintain all work and storage areas in compliance with safety and sanitation standards.
• Inspect all function areas after events to confirm cleanliness and task completion.
• Communicate status of facilities, equipment and work performance of set‑up staff regularly.
• Follow safe storage, service, and sanitation practices.
• Drive safely to and from designated areas within events using a company motor vehicle.
• Perform other related duties assigned by management.

Qualifications

• Prior janitorial or events, conference services, hotel, banquet, or restaurant experience required.
• High school diploma or GED equivalent required.
• Detail‑oriented, organized, reliable, punctual and dependable.
• Outstanding customer service skills and ability to maintain satisfaction under pressure or deadlines.
• Strong communication skills and ability to lead a team.
• Ability to work independently or in a team with limited supervision.
• Must be at least 18 years of age.
• Flexible availability including day and night shifts, weekends and holidays.
• Valid driver’s license preferred.

Physical Demands

• Standing, walking, holding/carrying, reaching, twisting, bending/stooping, pushing/pulling, kneeling/squatting, sitting, climbing stairs/ladders.
• Ability to lift and/or move at least 50 pounds consistently.
• Ability to work in hot and drastically cold environments.
• May be required to work at other WCS facilities such as Central Park Zoo, Queens Zoo, Prospect Park Zoo, and New York Aquarium.

Schedule

The temporary position operates March – January with flexible availability to work non‑standard hours, including mornings, evenings, holidays, and weekends. Shifts may start as early as 6:00 a.m. and run as late as 4:00 a.m., with 10‑hour days or longer possible.

Pay

Hourly rate: $18.00 – $22.00 per hour.