Seasonal Mountain View Server Assistant (Busser)

Cheyenne Mountain Resort, Destination by Hyatt, is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Our mission is to care for people so they can be their best.

Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land. The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and offers impressive mountain views, along with exciting activities like golf, swimming, and tennis.

About the role

As a Seasonal Server Assistant, you will play a crucial role in ensuring our guests have an exceptional dining experience by providing support to our servers and maintaining a clean and welcoming environment.

Hourly Rate: $15.45 per hour

Responsibilities

• Quickly clean dirty table settings and prepare tables for resetting.
• Promptly and consistently reset tables with spotless service ware.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
• Greet guests in a pleasant and courte manner, serve beverages, breads, and butter to begin their dining experience, and replenish as necessary.
• Transport all dirty tableware from the dining room to the dishwashing area for proper cleaning.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Fold napkins for all meal periods throughout the day to maintain an adequate supply, restock condiments, etc.
• Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, and cross-training to ensure total guest satisfaction.
• Report any suspicious persons or activities to a supervisor immediately.

Requirements

• Previous experience in a restaurant or hospitality setting is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude and a passion for providing exceptional guest service.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to stand, walk, and lift moderate weights for extended periods.
• Must be able to work a variety of shifts to include mornings, evenings, and weekends.
• At least one year of fast casual dining or customer service experience is preferred, but we will train the right person with the right service attitude.

Benefits

• Growth Opportunities
• Referral Bonus
• Recognition & Rewards
• Basic Life Insurance
• Sick Days
• Friends & Family Room Rates
• 401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
• Employee Stock Purchase Plan (5% discount)
• Complimentary Parking
• Complimentary Meal During Each Shift
• Employee Assistance Program (EAP)
• Hyatt Property Restaurant/Coffee Shop Discount