Seasonal Merchandising Associate

About the role

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

Responsibilities

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
• Remerchandise and replenish sales floor as necessary based on sell-through and seasonal changes with a focus on customer experience
• Engage customers by greeting them and offering assistance with products and services
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
• Prevent loss by following all product protection standards
• Support and partner with other associates on merchandising incoming product
• Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
• Exercise good judgment and discernment when making decisions; take appropriate partners as needed
• Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meet or exceed individual goals (e.g., productivity, credit, loyalty)
• Accomplish multiple tasks within established timeframes
• Follow company policies, procedures, standards and guidelines
• Maintain adherence to company safety policies for the safety of all associates and customers
• Receive, understand and proactively respond to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Requirements

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred Qualifications

• Client-facing retail or service industry experience

Pay

$15.00 - $21.65

Benefits

• Work Life Balance: PTO, Vacation Buy Program, Parental Leave
• Health & Wellness: Medical, Dental, Vision and other short and long-term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more
• Savings & Retirement Benefits: 401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners
• Insurance Programs: Life Insurance for you, your family or your pet, as well as other protection programs
• Life Events: Legal and adoption assistance benefits