seasonal merchandise associate

About the role

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. The role adheres to all operational, merchandise, and loss‑prevention standards and may be cross‑trained to work in multiple areas of the store to support business needs.

Responsibilities

• Deliver a highly satisfied customer experience and embody customer experience principles.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to the customer according to established operating procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and assist with overall store cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink‑reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount; Employee Assistance Program (EAP); smoking cessation; bereavement support; 401(k) associate contributions; child‑care and cell‑phone discounts; pet and legal insurance; credit union membership; referral bonuses.
• 401(k) match for employees who meet service or hour requirements.
• Medical, dental, and vision coverage.
• Health Savings Account (HSA) and health care Flexible Spending Account (FSA).
• Life insurance.
• Short‑ and long‑term disability insurance.
• Paid parental leave.
• Paid holidays, vacation, and sick leave.
• Auto and home insurance discounts.
• Scholarship program.
• Adoption assistance.

Pay

Starting pay range: $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Location: HomeGoods Store 0782, Bloomington, IL, USA.