Seasonal Kitchen Assistant (Sur La Table)

About the role

Sur La Table, with over 58 stores and the largest avocational cooking program in the US, offers an unparalleled selection of exclusive and premium-quality goods for the kitchen and table, along with culinary expertise and inspiration. The Kitchen Assistant contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey.

Responsibilities

• Provides an exceptional customer experience according to customer service standards.
• Proactively seeks out and greets customers.
• Supports an exceptional cooking class experience at every class by acting as an extension of the instructor.
• Reinforces and supports the techniques being presented in class.
• Maintains product knowledge and accesses available training as necessary.
• Works as a part of a high-performing team to achieve store's sales plan.
• Strives to achieve individual and/or class sales goals.
• Follows all Sur La Table policies and standard operating procedures (SOPs).
• Shares product assortment and services such as, gift registry and cooking classes with customers.
• Demonstrates products upon request of a customer or as directed by a manager.
• Assists with shopping for ingredients, class preparation or additional support as needed or directed by instructor.
• Washes dishes, cleans kitchen and preps kitchen for classes.
• Accurately records time worked according to SLT policy.
• Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.
• May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks.
• Additional responsibilities as assigned by Resident Chef

Essential Functions

• Communicate verbally and work cooperatively with employees and customers.
• Remain in a stationary position for up to 3 hours at a time.
• Move about the work place coaching and directing class participants or while selling to customers.
• Distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognize particular flavors or odors using tongue or nose.
• Grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.
• Use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
• Work a varied schedule including nights and weekends as business dictates.
• Operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.
• Regular and predictable attendance.
• Ascend/descend ladders in order to retrieve and/or move merchandise.
• Lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs.

Experience and Required Qualifications

• 1 year retail sales experience (preferred).
• 1 year food prep and/or kitchen operations experience (preferred).
• Valid Food Handlers and/or Food Managers Certification.
• Must be at least 21 years old.
• Familiarity with MS Office Suite (Word, Excel, Outlook).

Pay Range & Benefits

$14.81 - $16.70 per hour
Employee Discount
401K $14.81 - $16.70 an hour