Seasonal Key Leader (The Grove)

About the role

As our Keyleader at our pop-up store at the Grove, you'll be at the forefront of our mission to provide a unique, immersive shopping experience, bringing our online presence into the real world. You will be responsible for providing exceptional customer service in a fast-paced retail environment while maintaining an elevated standard of visual merchandising and store standards. Supporting the Store Manager and Assistant Manager, you lead the team in achieving exceptional customer experience, sales goals, and upholding operational efficiency. Ready to step up as manager on duty, you exhibit leadership and accountability as needed, motivating our team through constructive feedback, development, and training.

Responsibilities

• Lead and motivate the sales team to achieve sales targets and provide excellent customer service while contributing to their career development.
• Perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, and light housekeeping.
• Keep the sales floor replenished, and unpack and prepare merchandise as it arrives at the store.
• Build brand loyalty and awareness through memorable in-store experiences in a fast-paced retail environment.
• Demonstrate a commitment to our company Values, innovative Business style, People Leadership principles, and outstanding Customer First approach.

Requirements

• 3+ years in the retail industry.
• 1+ year experience in retail management.
• Excellent leadership and communication skills.
• Ability to motivate and inspire associates to achieve their goals.
• Strong problem-solving skills and the ability to make quick and effective decisions.
• Exceptional customer service skills.
• Great sense of style.
• Ability to work flexible hours, including nights and weekends.
• Capability to lift and carry boxes or bins weighing up to 20 lbs.

Pay

$19–22 per hour

Benefits

We offer a best-in-class package within the retail space, including an amazing array of tangible benefits and perks. You’ll have the opportunity to make an impact on a fast-growing, global business and pursue your passion while planning your own future as part of our team.