Seasonal Key Holder
Key Responsibilities
- Deliver a warm, personalized customer experience during peak holiday shopping periods
- Share product knowledge and storytelling to inspire thoughtful, intentional purchases
- Support the team in building lasting connections with new and returning customers
- Lead by example on the sales floor, modeling service standards and energy
- Aid in onboarding seasonal associates and mentoring team members
- Foster a supportive, collaborative environment during high-volume days
Store Operations & Merchandising
- Perform opening and closing responsibilities with accuracy and reliability
- Assist with holiday inventory receiving, stocking, and floor replenishment
- Maintain visual standards that showcase Topdrawer’s curated assortment
Sales & Business Support
- Contribute to daily sales goals, conversion, and AOV
- Help ensure store cleanliness, presentation, and readiness at all times
- Stay up-to-date on product knowledge and promotions
About Topdrawer
We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, and live with greater attention. We believe the most important moments rarely begin with certainty. They begin with a question, a blank page, a wrong turn, or a thought not yet fully formed. To be lost is not always a problem to solve. It is often where discovery begins. We make tools for those moments. A pen to discover what you think. Paper to give shape to an idea. Watercolors to slow down and see more carefully. Objects to carry through the world. House shoes that mark the transition from the outside world to the sanctuary of home. As a Japanese company, many of these rituals are inspired by Japanese life, where simple acts are elevated through repetition, attention, and care. Designed between Boston and Tokyo, our products are developed with exceptional makers, craftspeople, and industrial designers around the world.