Seasonal Key Holder

About the role

As a BoxLunch Seasonal Key Holder, you’ll support the store leadership team in delivering the best customer experience, using your pop‑culture knowledge to train new recruits, assist the Store Manager with daily operations, and help meet sales targets.

Responsibilities

• Provide an amazing shopping experience that encourages customers to return.
• Impress customers with product knowledge, customer‑experience skills, and use of the Force.
• Step in and step up when needed; provide leadership support and help run the store when the Manager is pulled away.
• Understand the store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADT.
• Cover the sales floor zone and ensure assigned areas meet visual standards; assist with store opening and closing.
• Work the register: process sales transactions, use fandom knowledge to drive add‑on sales, close out the register, and communicate any shortages or overages to the Store Manager.
• Assist with planogram changes, including store map, wall, fixture, and merchandising mix.
• Communicate fashion and music trend information to management and HQ partners.
• Work with Store Management to prevent misuse of spells and wizardry (i.e., deter theft).
• Support maintenance of the stock room; keep it organized and the store tidy.
• Train and coach new Sales Associates as needed to help them acclimate quickly to the team.
• Perform any other activities assigned by your Store Leader.

Requirements

• Previous experience working in a retail environment.
• Passionate about philanthropy and all things pop culture.
• At least 18 years of age.
• High school diploma or GED equivalent.
• Avenger‑like collaboration and communication skills, plus Captain America‑like leadership.
• Able to stand and walk during scheduled hours, reach merchandise using ladders, step stools, and poles.
• Capable of moving boxes of merchandise that may weigh up to 50 pounds.

Pay

$16.50 - $19 an hour