Seasonal Inside Sales & Enrollment Specialist, Part Time
Cambium Learning Group · United States · 1 mo ago
RemoteRemoteSalesPart-time
Job Overview
This is a seasonal Part-time position for up to 6 months. The Sales Development Representative & Enrollment Specialist serves as the first, most trusted connection for families exploring Time4Learning homeschool curriculum and Brightspire Virtual School for grades 6–12.
About Time4Learning & Brightspire
Time4Learning, a Cambium® Learning Group brand, offers award-winning online curriculum, resources, and programs for at-home learning. Our ecosystem includes: Time4Learning — PreK–12 online homeschool curriculumHomeschool.com Marketplace — trusted hub for home education resourcesBrightspire Virtual School — accredited online school for grades 6–12
Job Responsibilities
- Sales & Lead Conversion
- Respond to all inbound inquiries via phone, email, chat, and social channels with speed, clarity, and empathy.
- Conduct targeted outreach to families exploring homeschool, independent study, or virtual school options.
- Qualify prospects and convert interest into Time4Learning curriculum purchases or Brightspire enrollment applications.
- Manage consultation appointments and deliver high-quality sessions that build trust and confidence.
- Use solution-oriented sales techniques to create an impeccable first impression.
- Brightspire Enrollment Support
- Guide families through the full application process — registration, payment, document submission, transcript review, and credit transfer.
- Answer questions about placement, graduation pathways, and school policies.
- Provide enrollment status updates and ensure families understand next steps.
- Care for coordination post-enrollment data and identify families who may need additional support.
- Engage school staff to ensure smooth onboarding and student success.
- Time4Learning Curriculum Sales
- Guide families through the process of moving to homeschool and choosing a curriculum — From following guidelines by state to setting up their parent planner.
- Answer questions about courses, time spent homeschooling and parent support needed.
- Upsell families to curriculum plans that include Annual membership, books, spiritwear and more.
- Customer Experience & CRM
- Document all interactions accurately in Salesforce or similar CRM.
- Identify patterns and recommend improvements to increase enrollment and customer satisfaction.
- Resolve concerns quickly with professionalism, empathy, and follow-through.
- Maintain a positive, supportive attitude with families and internal teams.
- Execute special projects as assigned.
Job Requirements
- 2–4 years inside sales or call-center experience, ideally in education, edtech, or SaaS.
- High school diploma or equivalent (GED) required.
- Proven ability to close deals while building long-term customer relationships.
- Strong outbound prospecting and lead qualification skills.
- Excellent phone, written, and presentation communication.
- Proficiency with Salesforce, Microsoft Office, Google Workspace.
- Strong organizational, analytical, and problem-solving skills.
- Ability to multitask in a fast-paced, remote environment.
- Bilingual Spanish is a plus.
- Knowledge of Time4Learning curriculum or online student information systems is a plus.
- Experience working with and selling to parents highly preferred.
- Reliable internet (7Mbps minimum; speed test required).
- Availability for occasional Saturdays.