Seasonal Holiday Team Lead- Briarwood Mall

About the role

Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As a Shift Lead, you’ll help create excellent experiences on our Santa photo sets by supporting the team, welcoming families, assisting with photos, and keeping daily operations running smoothly. You’ll bring warmth, energy, and leadership to every shift while helping create a joyful holiday experience guests will remember for years to come. Santa’s season is short and spots fill fast—apply now to lock in your schedule!

Responsibilities

• Perform opening and closing duties at assigned venue
• Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
• Troubleshoot technical issues and escalate to IT or Local Management when needed
• Assist with training and/or recruiting as needed
• Take photos and provide guests with memorable souvenirs to take home
• Photography experience not required
• Provide excellent guest service throughout the experience
• Participate as a team member, ensuring photo operations run smoothly and effectively
• Engage in a friendly manner with all guests, staff, and coworkers
• Operate POS system and photography equipment
• Maintain a safe and clean working environment
• All other tasks as assigned

Requirements

• Positive attitude and strong work ethic
• Team player who can work independently
• Good interpersonal and communication skills
• Flexibility to work during “peak” retail hours, such as evenings, weekends, and holidays
• Ability to process sales transactions and comfortable with cash handling

Qualifications

• At least 18 years of age
• Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time

Skills

• Previous retail, service industry, or cashier experience preferred but not required

Benefits

• Build leadership experience by guiding team members, supporting daily operations, troubleshooting on the spot, and helping deliver smooth, memorable guest experiences