Seasonal Holiday Retail Manager - Morgantown Mall
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. The instructions: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
Thus we need to decide which sections to include based on content.
We have:
- About Us: description of company and role. Could map to "About the role" maybe.
- Why You’ll Love Working With Us: includes benefits: same day pay options, employee referral program, fun fast-paced environment, opportunities beyond season, exclusive holiday perks (free Santa visit, prints, cards, digital message, 3 months Pixie Post). This is benefits. So we can have a Benefits section.
- What You'll Do: responsibilities/duties. So Responsibilities section.
- What We’re Looking For: Must Haves and Nice to Haves. Could be Requirements/Qualifications/Skills. We need to decide which headings to use. The list includes Must Haves (age, communication skills, ability to lead team, availability, schedule, lift equipment). Nice to Haves (previous leadership experience, HS diploma, Microsoft Office, managing multiple locations, success driving sales, experience with scheduling/training/coaching). So we could have Requirements (must haves) and Qualifications (nice to haves) or Skills. The instruction says we can use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should include sections only if we have real content.
We have no explicit Pay or Schedule details beyond mention of flexible schedule, availability to work approx 40 hours per week, additional hours as needed, evenings, weekends, holidays, peak retail periods. That's schedule info. So we could include a Schedule section with that detail. However the instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state schedule specifics, so we can include Schedule. Pay: they mention same day pay options (that's a benefit, not pay rate). No explicit pay amount. So we should not create a Pay section because no pay rate specified. Benefits we have: same day pay options, employee referral program, fun fast-paced environment, opportunities beyond season, exclusive holiday perks. So Benefits section is appropriate.
Thus sections: About the role (maybe from About Us), Responsibilities (What You'll Do), Requirements (Must Haves), Qualifications (Nice to Haves), Benefits (Why You'll Love Working With Us), Schedule (availability details). Could also include Skills but we already have Requirements and Qualifications covering skills. Might be redundant. Prefer few substantive sections over many thin ones. But we have decent content for each. Could combine Requirements and Qualifications into one "Requirements" section with Must Haves and Nice to Haves sublists? But instruction says use headings for those categories; we can still have both if they have content. However "prefer a few substantive sections over many thin ones" suggests we might combine. But we need to follow instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid having both Requirements and Qualifications. But we should avoid thin sections. Each of those sections will have multiple bullet points, so they are substantive.
Thus produce:
About the role
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish.
Responsibilities
- Foster a positive, team-focused work environment
- Create schedules and ensure proper staffing coverage
- Recruit, hire, train, and onboard team members
- Oversee daily operations and site performance
- Respond promptly to business calls and emails
- Drive sales, cash handling compliance, and team performance
- Verify and submit daily deposits and financial paperwork
- Coach team members to deliver exceptional guest service
- Build strong relationships with venue partners and vendors
- Partner with host venues to support efficient operations
- Resolve guest concerns and ensure positive experiences
- Manage seasonal setup, breakdown, and equipment security
- Perform additional duties as assigned
Requirements
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Availability to work approximately 40 hours per week, with additional hours as business needs require
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Qualifications
- Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
- High school diploma or equivalent
- Ability to use Microsoft Office and other business technology
- Experience managing teams or operations across multiple locations
- Demonstrated success driving sales, guest experience, and operational results
- Experience with scheduling, training, coaching, and developing team members
Benefits
- Same day pay options for early access to your paycheck
- Employee Referral Program
- A fun, fast-paced environment where you’ll lead a team that helps create memorable experiences for families
- Opportunities beyond the season — return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available
- Exclusive Holiday Perks for You & Your Family:
- One free visit with Santa for friends and family including:
- 10 photo prints
- 10 free holiday cards from Shutterfly
- A personalized digital message from Santa, powered by Portable North Pole
- 3 free months of access to Pixie Post, our digital greeting card platform
Schedule
Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods; availability to work approximately 40 hours per week, with additional hours as business needs require.
We need to ensure we didn't repeat content. The schedule bullet already appears in Requirements; we might duplicate. But we could keep schedule info only in Schedule section and remove from Requirements to avoid duplication. However Requirements currently includes schedule bullet; we could keep it there as part of requirements (availability). The instruction says preserve ALL substantive information; we can keep it in both places? That would be duplication. Better to keep schedule info only in Schedule section and remove from Requirements. But then Requirements loses that bullet; but it's still a requirement (availability). However we could keep it in Requirements as a requirement and also have Schedule section summarizing; but that duplicates. The instruction says remove duplicated lines. So we should avoid duplication. Let's decide: Keep schedule info in Schedule section, and remove from Requirements. But then Requirements loses that piece; but it's still a requirement. However we could keep it in Requirements as a requirement and not have a separate Schedule section. But we have schedule details, so we could create Schedule section and keep the requirement bullet as part of Requirements but maybe rephrase to avoid duplication? The instruction says remove duplicated lines, not necessarily that we cannot have same info in two sections if phrased differently? Safer to avoid duplication.
Thus we will move schedule info to Schedule section and remove from Requirements. However we need to ensure we still convey the requirement of availability to work approx 40 hours per week etc. That's in Schedule. So Requirements will not include schedule bullet.
Let's adjust Requirements list: remove the schedule bullet. Keep other must haves.
Now Benefits: we have nested list; we need to ensure proper HTML. We'll keep outer - for each benefit, and inside the exclusive holiday perks we can have a
inside the - . That's fine.
Check for any boilerplate: removed "About Us" heading replaced with About the role. Removed "Why You’ll Love Working With Us" heading replaced with Benefits. Removed "What You'll Do" -> Responsibilities. Removed "What We’re Looking For" -> Requirements and Qualifications. Removed "We Work Together to Win Together" maybe we could incorporate into About the role or Benefits? It's basically mission statement about diversity etc. Could be part of About the role or maybe a separate section like "Company Culture". But we only have allowed headings; we could add it to About the role paragraph. Let's incorporate that content into About the role paragraph: after the initial description, we can add sentences about mission, diversity, safety, integrity, collaboration, etc. That will preserve all substantive info.
Thus About the role paragraph will include:
"Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish. Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion."
That covers all.
Now ensure we didn't include any boilerplate
- for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Thus we need to decide which sections to include based on content. We have: - About Us: description of company and role. Could map to "About the role" maybe. - Why You’ll Love Working With Us: includes benefits: same day pay options, employee referral program, fun fast-paced environment, opportunities beyond season, exclusive holiday perks (free Santa visit, prints, cards, digital message, 3 months Pixie Post). This is benefits. So we can have a Benefits section. - What You'll Do: responsibilities/duties. So Responsibilities section. - What We’re Looking For: Must Haves and Nice to Haves. Could be Requirements/Qualifications/Skills. We need to decide which headings to use. The list includes Must Haves (age, communication skills, ability to lead team, availability, schedule, lift equipment). Nice to Haves (previous leadership experience, HS diploma, Microsoft Office, managing multiple locations, success driving sales, experience with scheduling/training/coaching). So we could have Requirements (must haves) and Qualifications (nice to haves) or Skills. The instruction says we can use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should include sections only if we have real content. We have no explicit Pay or Schedule details beyond mention of flexible schedule, availability to work approx 40 hours per week, additional hours as needed, evenings, weekends, holidays, peak retail periods. That's schedule info. So we could include a Schedule section with that detail. However the instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state schedule specifics, so we can include Schedule. Pay: they mention same day pay options (that's a benefit, not pay rate). No explicit pay amount. So we should not create a Pay section because no pay rate specified. Benefits we have: same day pay options, employee referral program, fun fast-paced environment, opportunities beyond season, exclusive holiday perks. So Benefits section is appropriate. Thus sections: About the role (maybe from About Us), Responsibilities (What You'll Do), Requirements (Must Haves), Qualifications (Nice to Haves), Benefits (Why You'll Love Working With Us), Schedule (availability details). Could also include Skills but we already have Requirements and Qualifications covering skills. Might be redundant. Prefer few substantive sections over many thin ones. But we have decent content for each. Could combine Requirements and Qualifications into one "Requirements" section with Must Haves and Nice to Haves sublists? But instruction says use headings for those categories; we can still have both if they have content. However "prefer a few substantive sections over many thin ones" suggests we might combine. But we need to follow instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid having both Requirements and Qualifications. But we should avoid thin sections. Each of those sections will have multiple bullet points, so they are substantive. Thus produce:
About the role
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish.
Responsibilities
- Foster a positive, team-focused work environment
- Create schedules and ensure proper staffing coverage
- Recruit, hire, train, and onboard team members
- Oversee daily operations and site performance
- Respond promptly to business calls and emails
- Drive sales, cash handling compliance, and team performance
- Verify and submit daily deposits and financial paperwork
- Coach team members to deliver exceptional guest service
- Build strong relationships with venue partners and vendors
- Partner with host venues to support efficient operations
- Resolve guest concerns and ensure positive experiences
- Manage seasonal setup, breakdown, and equipment security
- Perform additional duties as assigned
Requirements
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Availability to work approximately 40 hours per week, with additional hours as business needs require
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Qualifications
- Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
- High school diploma or equivalent
- Ability to use Microsoft Office and other business technology
- Experience managing teams or operations across multiple locations
- Demonstrated success driving sales, guest experience, and operational results
- Experience with scheduling, training, coaching, and developing team members
Benefits
- Same day pay options for early access to your paycheck
- Employee Referral Program
- A fun, fast-paced environment where you’ll lead a team that helps create memorable experiences for families
- Opportunities beyond the season — return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available
- Exclusive Holiday Perks for You & Your Family:
- One free visit with Santa for friends and family including:
- 10 photo prints
- 10 free holiday cards from Shutterfly
- A personalized digital message from Santa, powered by Portable North Pole
- 3 free months of access to Pixie Post, our digital greeting card platform
Schedule
Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods; availability to work approximately 40 hours per week, with additional hours as business needs require.
We need to ensure we didn't repeat content. The schedule bullet already appears in Requirements; we might duplicate. But we could keep schedule info only in Schedule section and remove from Requirements to avoid duplication. However Requirements currently includes schedule bullet; we could keep it there as part of requirements (availability). The instruction says preserve ALL substantive information; we can keep it in both places? That would be duplication. Better to keep schedule info only in Schedule section and remove from Requirements. But then Requirements loses that bullet; but it's still a requirement (availability). However we could keep it in Requirements as a requirement and also have Schedule section summarizing; but that duplicates. The instruction says remove duplicated lines. So we should avoid duplication. Let's decide: Keep schedule info in Schedule section, and remove from Requirements. But then Requirements loses that piece; but it's still a requirement. However we could keep it in Requirements as a requirement and not have a separate Schedule section. But we have schedule details, so we could create Schedule section and keep the requirement bullet as part of Requirements but maybe rephrase to avoid duplication? The instruction says remove duplicated lines, not necessarily that we cannot have same info in two sections if phrased differently? Safer to avoid duplication. Thus we will move schedule info to Schedule section and remove from Requirements. However we need to ensure we still convey the requirement of availability to work approx 40 hours per week etc. That's in Schedule. So Requirements will not include schedule bullet. Let's adjust Requirements list: remove the schedule bullet. Keep other must haves. Now Benefits: we have nested list; we need to ensure proper HTML. We'll keep outer- for each benefit, and inside the exclusive holiday perks we can have a
- inside the
- . That's fine. Check for any boilerplate: removed "About Us" heading replaced with About the role. Removed "Why You’ll Love Working With Us" heading replaced with Benefits. Removed "What You'll Do" -> Responsibilities. Removed "What We’re Looking For" -> Requirements and Qualifications. Removed "We Work Together to Win Together" maybe we could incorporate into About the role or Benefits? It's basically mission statement about diversity etc. Could be part of About the role or maybe a separate section like "Company Culture". But we only have allowed headings; we could add it to About the role paragraph. Let's incorporate that content into About the role paragraph: after the initial description, we can add sentences about mission, diversity, safety, integrity, collaboration, etc. That will preserve all substantive info. Thus About the role paragraph will include: "Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish. Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion." That covers all. Now ensure we didn't include any boilerplate