Seasonal Holiday Retail Assistant Manager - Lynnhaven Mall

About the Role

As an Assistant Local Manager with Cherry Hill Programs, you will work alongside the Local Manager to lead a seasonal team that creates magical holiday memories for children and families. You’ll support daily photo operations, motivate and develop staff, drive sales and service excellence, and ensure every guest enjoys a memorable Santa visit and exceptional photo experience from start to finish.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening‑day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time‑management, and problem‑solving skills.
• Comfortable handling cash and processing sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre‑season training.
• Flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Ability to work a minimum of 20 hours per week or as needed.
• Physical ability to lift and carry equipment up to 10‑25 pounds and stand for prolonged periods.
• Nice to have: Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• Nice to have: High school diploma or equivalent.
• Nice to have: Experience managing teams or operations across multiple locations.
• Nice to have: Demonstrated success driving sales, guest experience, and operational results.
• Nice to have: Experience with scheduling, training, coaching, and developing team members.

Compensation & Schedule

• Flexible scheduling to fit your lifestyle.
• Same‑day pay options for early access to your paycheck.

Benefits

• Build valuable leadership experience in team leadership, staffing, scheduling, coaching, sales performance, problem‑solving, and guest experience.
• Employee Referral Program.
• Opportunities beyond the season – potential return for future holiday seasons and growth within the souvenir photography division.
• Exclusive Holiday Perks for you & your family:
  • One free visit with Santa for friends and family, including 10 photo prints.
  • 10 free holiday cards from Shutterfly.
  • A personalized digital message from Santa, powered by Portable North Pole.
  • Three free months of access to Pixie Post, our digital greeting‑card platform.