Seasonal Greeter

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. We are the largest and fastest-growing privately owned automotive rental and leasing company in North America, working towards our shared vision to be the world's best and most trusted mobility company.

About the role

The Greeter will provide superior, friendly, and efficient service during all aspects of the rental car process. Responsible for greeting and fulfilling club member needs in a friendly, efficient environment as they relate to the Emerald Aisle rental process. This is a seasonal position located at Raleigh Durham Airport (1001 Rental Car Drive, Morrisville, NC 27623) and cannot exceed 180 days of service.

Responsibilities

• Work proactively with shuttlers, auto detailers, return agents, and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps, and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean, low-mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank members for their business
• Provide upgraded vehicles on request
• Perform other customer service-related duties to ensure our service meets the needs of our customers
• Seek to improve job performance through self-assessment, skill development, training, and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Requirements

• High School Diploma or G.E.D. required
• Minimum of 1 year prior customer service, retail, or administrative support experience
• Valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
• No drug or alcohol-related conviction on driving record within the past 5 years (DUI/DWI)
• Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Apart from religious observation, must be able to work the following shift: Tuesday–Saturday, 10:00 am – 7:00 pm
• Must be at least 18 years old
• Seasonal employees may work up to 180 days during a defined season and must experience a 3-month break in service at the end of the season prior to working again as a seasonal or regular employee
• Must live within a 45-minute radius of RDU Airport

Pay

This position starts at $14.00 per hour.

Schedule

Tuesday–Saturday, 10:00 am – 7:00 pm

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development