SEASONAL GREENMARKET SITE LEAD

About the role

Greenmarket Site Leads oversee daily on-the-ground operations of individual Greenmarket farmers markets throughout New York City. On a daily basis, they work to build healthy communities and create a safe and successful place where local farmers and producers can sell their products and keep their businesses viable. The Site Lead position is seasonal and comprises three equal parts – market operations, promotions, and food access.

Responsibilities

• Operations
  • Oversee market set-up – coordinate placement of farmers’ tents and vehicle parking according to the market layout; this can include escorting vehicles, securing parking spaces, and closing roads
  • Set up and break down GrowNYC information tent, folding tables, and stand for up to 10 hours per shift
  • Complete site-specific paperwork by assigned deadlines
  • Complete compliance reports and enforce food safety guidelines daily for each producer at market
  • Manage conflict in the market between farmers, customers, and the public as it arises
  • Attend weekly meetings with supervisors, regular on-going trainings, and departmental outings
• Food Access
  • Educate customers regarding food access and nutrition incentive programs
  • Perform SNAP/EBT, debit/credit, and OTC transactions for customers and ensure that financials are balanced after each shift
  • Accurately maintain financial records for each market
• Promotions & Outreach
  • Provide exceptional customer service to Greenmarket customers
  • Collaborate with Regional Manager and Publicity Assistant to plan cooking demonstrations and at-market promotional events (varies by site)
  • Post informative and engaging content to GrowNYC social media channels
  • With support from Regional Manager, develop and maintain relationships with customers, community leaders, city employees, local businesses, etc. while representing Greenmarket
  • Perform outreach in the local community to promote markets and the use of SNAP/EBT at markets

Required Qualifications

• Willing to work every scheduled shift, including weekends and holidays and must be committed to work the months of December–April
• Early riser who enjoys working outdoors in all weather conditions
• Effective communicator who enjoys and thrives talking to and working with people of all backgrounds
• Strong problem solving skills, can navigate changing situations effectively, and de-escalate situations as needed
• Works well both independently and as a member of a team
• Comfortable working with the public in a variety of NYC neighborhoods
• Regular availability to attend meetings, trainings, and re-stock market supplies at the GrowNYC office in lower Manhattan

Preferred Qualifications

• NYS Drivers License and willingness to drive cargo vans throughout NYC (may be required at specific locations)
• Conversational proficiency in languages other than English (may be required at specific locations)

Physical Requirements

• Ability to lift up to 65 lbs (aiding techniques/tools will be provided for safe lifting upon request) and stand for periods of up to 10 hours.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• For field staff positions, GrowNYC will relay important information to you on an ongoing basis. You will need to access certain platforms (apps) to communicate with your team.
• We require a phone/smartphone that has access to the internet/email and call/text at the time of hire.

Schedule

• Greenmarket begins its hiring process in November and conducts interviews on a rolling basis.
• Each Greenmarket shift consists of an average of 8–12 hours of on-site work.
• The maximum assigned schedule is 35 hours per week.
• Greenmarket Seasonal Site Leads are assigned a minimum of 1 shift per week and a maximum of 3 shifts per week, plus an additional 1–3 hours of office work per shift, and paid mandatory trainings throughout the season.
• Schedules and site assignments may vary throughout the employment period, and we reserve the right to modify them as needed.

Compensation

• The position is a non-exempt, part-time, variable hourly position.
• It pays $22 per hour and includes only statutory benefits.
• This position is union eligible.
• Greenmarket operates sites in all five boroughs – all locations are outdoors.
• Staff should not expect to retain the same schedule or site throughout their employment, and we reserve the right to modify as needed.