Seasonal Grain Scale Operator - FS GRAIN - St Anne, IL

FS GRAIN is a leading grain company with 80 full-time employees operating in Northern Illinois. FS GRAIN operates 19 facilities with a combined storage capacity of 40 million bushels and access to multiple grain markets, including ownership of two Class I shuttle loaders.

About the role

Under the direction of the Scale Coordinator, this role will primarily focus on the operations of the scale. Primary duties include accurate and complete information on inbound, outbound, and transfer tickets, management of errors and/or adjustments to tickets, management of load-out tickets, communication to settlement, origination and operations staff, and general customer service at the elevator. This role will also assist the operations manager and office staff with filing, reporting, and other duties as assigned.

Responsibilities

• Assist in creating a positive work environment with encouraging and respectful interactions that promote leadership, teamwork, profitability, and competitiveness.
• Operate all aspects of the scale including inbound/outbound/transfer, weights and grades, proper account selection for customers, transfer locations and/or direct locations, inbound and outbound freight rates/charges, and proper selection of hauler account.
• Perform duties related to customer/cash load-out tickets including invoicing.
• Communicate with settlement, origination, and operations staff regarding information collected at the scale and weight/grade information in a timely fashion.
• Provide basic customer service and communication, including answering phones when other office staff is occupied, and communicating elevator hours and ticket information to customers.
• Demonstrate aptitude and proficiency to learn and fully utilize the Scale System, generating relevant reports and managing ticket processes from start to finish.
• Handle scale processes related to containers, including recording proper container information and assisting with paperwork when applicable.
• Assist Operations Manager, CSR Manager, CSR staff, and other elevator office staff with filing, reporting, tidiness of scale operation area, and other duties as time allows.
• Maintain proficiency in all aspects of the Scale Operators / CSR responsibility checklist.
• Maintain a clean and professional appearance and provide courteous, timely, and professional customer service.
• Attend all required meetings and training programs.
• Perform other related duties as assigned.

Requirements

• Proven computer skills as well as a track record of working effectively with customers.
• Knowledge of cooperative philosophies and principles is preferred.
• Must have and maintain a valid driver’s license.
• Ability to work independently and travel when necessary.
• Must be able to work hours beyond those considered normal when necessary.

Benefits

• Fully funded pension.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• Supplemental plans such as accident, critical illness, disability, hospital indemnity, and identity theft protection.
• Generous paid time off (PTO) and paid holidays.
• 401(k) plan with company matching.
• Free Employee Assistance Program (EAP).

Pay

$17.50–$18.00 per hour.