Seasonal Golf Operations / Player Services

Job Description

At Shell Bay Club, we pride ourselves on offering a golf experience that is both refined and memorable. As a Seasonal Player Service Member, you will be at the forefront of delivering that experience. This position plays a vital role in the daily operations of the golf facility and is often the first and last point of contact for members and their guests.

• Provide a warm and professional greeting to all members and guests upon arrival
• Work valet will be a portion of the job, ensuring professional and timely care to the arrival & departure of both members and guests
• Avoid unnecessary delays in loading and unloading golf bags from vehicles, bag storage, and golf carts with care and efficiency
• Offer assistance, directions, and general knowledge about the course, facilities, and club offerings
• Maintain a poised and polished appearance and demeanor while engaging in friendly, service-driven interactions
• Prepare and stage golf carts to Shell Bay Club standards, ensuring each is fully equipped with: pencils, towels, tees, water bottles, sand bottles
• Clean, sanitize, and restock carts after each use, ensuring consistent presentation and readiness
• Perform daily inspections of golf carts to identify mechanical issues and report to supervisors as needed
• Keep the cart barn, staging areas, and valet zones clean, organized, and presentable at all times
• Set up, restock, and maintain practice areas including the driving range, short game area, and putting greens
• Collect, clean, and restock range balls throughout the day using range picker equipment and hand baskets
• Replace broken tees, empty trash bins, and tidy up all practice areas regularly
• Provide club cleaning service before and after each round with attention to detail and care
• Organize and store member bags accurately in the designated bag room system
• Absorb and assist with locating bags when needed
• Absorb and assist with providing real-time assistance during events, such as escorting players, locating missing equipment, or restaging carts for a shotgun start
• Absorb and assist with helping with breakdown and clean-up following tournaments to ensure a seamless transition to daily operations
• Monitor on-course water stations, towel coolers, and sand/seed mix refills throughout the day
• Absorb and assist with providing on-course assistance during peak times, including shuttling players, spotting on certain holes, or restocking supplies
• Report any member feedback, lost items, course issues, or guest concerns to the Golf Shop or management team promptly

Education & Experience Requirements

• Current college students or recent graduates pursuing a career in golf management, hospitality, sports business, or a related field are highly encouraged to apply
• Prior experience in a private club, golf course, or high-end hospitality setting is preferred but not required
• Demonstrated interest in pursuing a long-term career in golf operations, instruction, or professional golf (PGA/PGM pathway candidates welcome)
• A basic understanding of the game of golf, its etiquette, and pace-of-play principles is expected
• Must be comfortable working in a physically active, outdoor environment for extended periods

Working Conditions

• This position requires working primarily outdoors in a variety of weather conditions including heat, humidity, wind, and occasional rain
• Must be able to stand, walk, bend, and lift for extended periods throughout the shift
• Frequent lifting, pushing, and carrying of golf bags, equipment, and other items weighing up to 40 lbs
• Requires manual dexterity and the ability to operate golf carts, range pickers, and light equipment safely and responsibly
• During the season, must be able to work weekends, holidays and/or evenings if required

For More Information

For more information about the Troon Experience, please visit https://www.troon.com