Jobs · Customer Service · Georgia

Seasonal Gifting Associate

The Honey Baked Ham Company, LLC · Kennesaw, GA · 1 mo ago
On-siteCustomer ServicePart-time

About the role

After over 65 years in business, HoneyBaked is committed to Making Meals Memorable. We're the home of The World's Best Ham™ and look for a Seasonal Gifting Associate to support holiday sales by developing Business-to-Business sales of HoneyBaked Ham products to corporate customers.

Responsibilities

  • Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal.
  • Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions.
  • Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders into the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis.
  • Drives fundraising activities and sales in the local community.
  • Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc.
  • Places follow‑up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction.
  • Reports customer issues and major changes to the General Manager for resolution.
  • Follows up with thank you cards to customers after the holiday.

Requirements

  • Associate's degree or equivalent work experience.
  • Great organizational and planning skills.
  • Excellent verbal and written communication skills.
  • Some direct selling experience preferred.
  • Working knowledge of the Internet and Microsoft Outlook.
  • Customer service experience a plus – bring your catering, hotel, retail and/or gig economy experience.
  • Physical dexterity and mobility to perform job demands, which may include working with a hot torch or slicing machines; requires bending, stooping, standing for long periods, twisting and lifting products and supplies; back‑of‑house positions may require lifting up to 65 pounds.

Skills

Organizational and planning abilities, excellent communication, direct selling experience, proficiency with Internet and Outlook, customer service background.

Benefits

  • Fun and casual work environment.
  • Flexible hours with fewer early mornings/late nights.
  • Associate discounts on HoneyBaked products.
  • Free ham or turkey breast at the completion of the holiday schedule (gift card may be substituted depending on product availability).

Pay

Competitive pay.

Schedule

Flexible work schedules; store hours are 9:30 AM to 6:30 PM Monday through Saturday, closed on Sundays.

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