Jobs · Customer Service · Kansas

Seasonal Gifting Associate

The Honey Baked Ham Company, LLC · Olathe, KS · 1 mo ago
On-siteCustomer ServicePart-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Need to parse the job posting. Let's extract content: Job description includes: - Intro: "After over 65 years in business..." etc. That's about the role/company. - "Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area." - "We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays." - "What You'll Do" list: Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal. Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions. Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders in to the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis. Drives fundraising activities and sales in the local community. Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc. Places follow-up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase. Reports customer issues and major changes to the General Manager for resolution. Follows up with thank you cards to customers after the holiday. - "What We Think You'll Need": Associates degree or equivalent work experience. Great organizational and planning skills along with excellent verbal and written communication skills. Some direct selling experience preferred. Working knowledge of the Internet and Microsoft Outlook. Customer service experience a plus - bring your catering, hotel, retail and/or gig economy experience to us! - "What We Offer": Competitive pay, Fun and casual environment, Flexible hours, Fewer early mornings/late nights, Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)! - "GET TO KNOW US": link to YouTube channel (maybe not needed? It's not boilerplate but maybe considered promotional; but we can keep as part of About? Might be considered extra but not required. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The YouTube link is not boilerplate; but it's a link to external content. Might be considered part of "About the role"? Not sure. Probably we can keep as a paragraph under About the role. - "Other Things To Know": Physical dexterity and mobility to perform demands of the job which may include working with a hot torch or with slicing machines. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Back of house positions may be required to lift up to 65 pounds. - EEO boilerplate: remove. Thus sections: About the role: could include intro paragraph about company, mission, role description, maybe also the YouTube link. Responsibilities: the "What You'll Do" list. Requirements: maybe "What We Think You'll Need" includes education/experience, skills. Qualifications: maybe overlapping with Requirements; but we need to decide which sections to include. The instruction: Prefer a few substantive sections over many thin ones. So we might combine similar content. We have sections: About the role, Responsibilities, Requirements (or Qualifications), Benefits, Pay, Schedule. Pay: "Competitive pay" is mentioned; we can include Pay section with that phrase. Schedule: "We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays." Also "Flexible hours", "Fewer early mornings/late nights". So schedule details. Benefits: "Fun and casual environment", "Flexible hours", "Fewer early mornings/late nights", "Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)!". Also maybe "Competitive pay" but that's Pay. Thus we can have Benefits section with those bullet points. Now we need to avoid repeating job title as heading. Not include Job ID. We must not create sections with filler like "commensurate with experience". Not present. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. Thus we need to capture each bullet point exactly as in text, maybe rephrase slightly? Must preserve all substantive information; we can keep the same wording but maybe break into list items. Let's extract responsibilities list items: - Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal. - Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions. - Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders in to the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis. - Drives fundraising activities and sales in the local community. - Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc. - Places follow-up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase. - Reports customer issues and major changes to the General Manager for resolution. - Follows up with thank you cards to customers after the holiday. Now requirements/qualifications: "Associates degree or equivalent work experience. Great organizational and planning skills along with excellent verbal and written communication skills. Some direct selling experience preferred. Working knowledge of the Internet and Microsoft Outlook. Customer service experience a plus - bring your catering, hotel, retail and/or gig economy experience to us!" We could split into Requirements (education/experience) and Qualifications (skills). But to avoid thin sections, maybe combine into one "Requirements" section with list items. But we also have "Physical dexterity and mobility..." under Other Things To Know. That could be part of Requirements or a separate section like "Physical Requirements". However we have no specific heading for that; we could include under Requirements as a list item. But we need to decide sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Let's craft About the role: combine intro paragraphs and maybe YouTube link. Intro: "After over 65 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve. We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Seasonal Gifting Associate to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area." Then maybe add: "Find out more about HoneyBaked - and get some great recipes - on our YouTube channel here." (We need to keep the link? The original says "Find out more about HoneyBaked - and get some great recipes - on our YouTube channel here". No actual URL given. We'll keep as is. Now Benefits: list items: Fun and casual environment, Flexible hours, Fewer early mornings/late nights, Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)!. Pay: Competitive pay. Schedule: We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays. We could also mention flexible hours again but it's okay. Now ensure we don't repeat content unnecessarily. Benefits includes Flexible hours; Schedule also mentions flexible work schedules. Might be duplication but it's from different parts; we can keep both as they are distinct: Benefits: Flexible hours (as a perk). Schedule: specific hours. Now we need to output only HTML fragment, no /, no markdown. Let's construct:

    About the role

    After over 65 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve. We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Seasonal Gifting Associate to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area.

    Find out more about HoneyBaked - and get some great recipes - on our YouTube channel here.

    Responsibilities

    • Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal.
    • Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions.
    • Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders in to the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis.
    • Drives fundraising activities and sales in the local community.
    • Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc.
    • Places follow-up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase.
    • Reports customer issues and major changes to the General Manager for resolution.
    • Follows up with thank you cards to customers after the holiday.

    Requirements

    • Associates degree or equivalent work experience.
    • Great organizational and planning skills along with excellent verbal and written communication skills.
    • Some direct selling experience preferred.
    • Working knowledge of the Internet and Microsoft Outlook.
    • Customer service experience a plus - bring your catering, hotel, retail and/or gig economy experience to us!
    • Physical dexterity and mobility to perform demands of the job which may include working with a hot torch or with slicing machines. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Back of house positions may be required to lift up to 65 pounds.

    Benefits

    • Fun and casual environment
    • Flexible hours
    • Fewer early mornings/late nights
    • Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)

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