Jobs · Customer Service · Georgia

Seasonal Gifting Associate

The Honey Baked Ham Company, LLC · Conyers, GA · 1 mo ago
On-siteCustomer ServicePart-time
We need to output HTML fragment with sections: About the role? The posting includes description: after title, we have paragraphs about company, role, etc. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include a section only when posting has real specific content for it. So we need to extract content for each. Let's parse the posting: - Job title: Seasonal Gifting Associate (but we don't repeat as heading). - About the role: The description after title: "After over 65 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve. We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Seasonal Gifting Associate to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area. We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays." That's about role and environment, schedule info. Could be About the role. - Responsibilities: The bullet list under "What You'll Do": Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal. Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions. Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders in to the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis. Drives fundraising activities and sales in the local community. Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc. Places follow-up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase. Reports customer issues and major changes to the General Manager for resolution. Follows up with thank you cards to customers after the holiday. That's responsibilities. - Requirements: "What We Think You'll Need": Associates degree or equivalent work experience. Great organizational and planning skills along with excellent verbal and written communication skills. Some direct selling experience preferred. Working knowledge of the Internet and Microsoft Outlook. Customer service experience a plus - bring your catering, hotel, retail and/or gig economy experience to us! That's requirements/qualifications/skills. We can split: Requirements (education/experience), Qualifications (maybe same), Skills (specific). But we need to avoid thin sections. Perhaps combine Requirements and Qualifications into one? But we need to follow instruction: Use headings for those categories if content exists. We have content for Requirements (Associates degree etc.) and Skills (organizational, planning, communication, selling experience, internet/outlook, customer service). Could also have Qualifications (maybe same as Requirements). To avoid thin sections, we could make one section "Requirements" containing both education/experience and skills. But they ask to use headings for each category if content exists. However they also say "Prefer a few substantive sections over many thin ones." So we can combine. We need Benefits: "What We Offer": Competitive pay, Fun and casual environment, Flexible hours, Fewer early mornings/late nights, Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)! That's benefits. Pay: They mention Competitive pay but not specific amount. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. They state "Competitive pay" which is a statement about pay, albeit not specific. Is that enough? It says "Competitive pay" - that is a statement about pay. Should we include Pay section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state "Competitive pay". So we could include Pay section with that statement. However they also say "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "Competitive pay" is not exactly filler; it's a statement. Might be acceptable. But we also have Benefits section that includes competitive pay as part of benefits; maybe we should not duplicate. Better to put pay info in Benefits section? But they ask separate sections for Benefits, Pay, Schedule. However we have schedule info in About the role: "We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays." That's schedule specifics. So we could have Schedule section with that. Thus we could have sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Or combine Pay into Benefits? But they said prefer few substantive sections over many thin ones. Having Pay separate with just "Competitive pay" might be thin. Could incorporate Pay into Benefits: "Competitive pay" as a benefit. But they ask to use headings for Benefits, Pay, Schedule if content exists. If we put pay in Benefits, we still need a Pay heading? Might be considered thin. Better to omit Pay section and include competitive pay in Benefits. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state competitive pay, but we could still include it under Benefits. However they might expect a Pay section if they explicitly mention pay. But they also say prefer few substantive sections over many thin ones. So maybe we combine Pay into Benefits and not have a separate Pay heading. However they explicitly list Pay as a possible heading. The rule: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It's examples, not mandatory to use all. So we can choose which to include. Thus we will include: About the role, Responsibilities, Requirements (or Requirements/Qualifications/Skills combined), Benefits (including competitive pay), Schedule. We must not repeat job title as heading. No Job ID etc. We must remove boilerplate: EEO, legal, etc. Also remove "Other Things To Know" about physical dexterity? That's not boilerplate but maybe relevant? It's about physical demands. Could be part of Requirements? Might be considered a requirement. But it's about physical dexterity. Could be included under Requirements as a bullet. However it's not explicitly requested; but we should preserve all substantive information. So we need to include that info somewhere. Where? Could be under Requirements as a bullet: "Physical dexterity and mobility to perform demands of the job which may include working with a hot torch or with slicing machines. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Back of house positions may be required to lift up to 65 pounds." We should keep that. Also "GET TO KNOW US Find out more about HoneyBaked - and get some great recipes - on our YouTube channel here" is promotional; maybe not essential? It's extra info but could be considered boilerplate? It's not navigation/legal/EEO. It's a call to action. Might be considered extra but not required. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This is not those. It's a promotional link. Might be considered not essential but could be kept? Probably we can drop it as it's not core job description. Safer to drop. Now craft HTML. Structure:

About the role

After over 65 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve. We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Seasonal Gifting Associate to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area. We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays.

Responsibilities

  • Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal.
  • Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions.
  • Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders in to the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis.
  • Drives fundraising activities and sales in the local community.
  • Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc.
  • Places follow-up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase.
  • Reports customer issues and major changes to the General Manager for resolution.
  • Follows up with thank you cards to customers after the holiday.

Requirements

  • Associates degree or equivalent work experience.
  • Great organizational and planning skills along with excellent verbal and written communication skills.
  • Some direct selling experience preferred.
  • Working knowledge of the Internet and Microsoft Outlook.
  • Customer service experience a plus - bring your catering, hotel, retail and/or gig economy experience to us!
  • Physical dexterity and mobility to perform demands of the job which may include working with a hot torch or with slicing machines. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Back of house positions may be required to lift up to 65 pounds.

Benefits

  • Competitive pay
  • Fun and casual environment
  • Flexible hours
  • Fewer early mornings/late nights
  • Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)

Schedule

We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays.

But note schedule info already in About the role; we duplicated. Could remove from About the role to avoid duplication. However About the role currently includes schedule. If we move schedule to its own section, we should remove duplicate from About the role to avoid repetition. Let's edit About the role to exclude schedule sentence. Thus About the role paragraph: remove "We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays." Keep rest. Now Schedule section will have that sentence

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