Jobs · Customer Service · Alabama

Seasonal Gifting Associate

The Honey Baked Ham Company, LLC · Mobile, AL · 1 mo ago
On-siteCustomer ServicePart-time
We need to produce HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, legal, navigation, etc. Must preserve all substantive info. We need to parse the posting. Content: - Intro: "#16-010 Job Description HoneyBaked is hiring seasonal gifting staff! After over 65 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve. We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Seasonal Gifting Associate to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area. We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays." That's about the role and schedule. - "What You'll Do" list: Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal. Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions. Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders in to the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis. Drives fundraising activities and sales in the local community. Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc. Places follow-up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase. Reports customer issues and major changes to the General Manager for resolution. Follows up with thank you cards to customers after the holiday. - "What We Think You'll Need": Associates degree or equivalent work experience. Great organizational and planning skills along with excellent verbal and written communication skills. Some direct selling experience preferred. Working knowledge of the Internet and Microsoft Outlook. Customer service experience a plus - bring your catering, hotel, retail and/or gig economy experience to us! - "What We Offer": Competitive pay, Fun and casual environment, Flexible hours, Fewer early mornings/late nights, Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)! - "GET TO KNOW US": Find out more about HoneyBaked - and get some great recipes - on our YouTube channel here (maybe not needed? It's a link but not essential; maybe we can drop as it's not substantive? It's a link but could be considered navigation? Might be considered extra but not required. Probably we can drop as it's not core job info.) - "Other Things To Know": Physical dexterity and mobility to perform demands of the job which may include working with a hot torch or with slicing machines. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Back of house positions may be required to lift up to 65 pounds. - Then EEO boilerplate etc to remove. Thus we need sections: About the role (intro), Responsibilities (What You'll Do), Requirements (What We Think You'll Need), Benefits (What We Offer), Pay (maybe part of Benefits? But we have Competitive pay mentioned; we could make a Pay section if there is specific pay info. It just says "Competitive pay" no amount. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Competitive pay" and "Flexible work schedules" and schedule details. So we can have Pay section with "Competitive pay". Schedule section with hours: open 9:30 AM to 6:30 PM Monday through Saturday, closed Sundays. Also mention flexible work schedules, fewer early mornings/late nights maybe. Benefits section: Fun and casual environment, Flexible hours (maybe duplicate), Fewer early mornings/late nights, Associate discounts, free ham/turkey breast or gift card. We need to avoid duplication. Could combine some. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. No Job ID. We must output only HTML fragment. Let's craft sections:

    About the role

    After over 65 years in business, HoneyBaked is committed to Making Meals Memorable. As the home of The World's Best Ham™, we seek a Seasonal Gifting Associate to join our high‑performance team. The role is a long‑term seasonal position supporting our company stores, focusing on Business‑to‑Business sales of HoneyBaked Ham products during the holiday season. You will thrive in a fun and casual environment, pay it forward daily, and add value by developing B2B gifting sales.

    That's prose.

    Responsibilities

    • Prospect, qualify and sell HBH products and gift certificates to corporate customers in support of store holiday sales goals.
    • Articulate the Gifting Value Proposition and benefits of HBH products and provide potential gifting solutions.
    • Perform administrative and record‑keeping duties: accept and prepare orders, enter orders into the HBH POS system, submit orders timely for fulfillment, provide customer service assistance to corporate clients, and generate/submit telemarketing activity reports regularly.
    • Drive fundraising activities and sales in the local community.
    • Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc.
    • Place follow‑up calls to customers before and after order receipt to ensure satisfaction.
    • Report customer issues and major changes to the General Manager for resolution.
    • Follow up with thank‑you cards to customers after the holiday.

    Requirements

    • Associate’s degree or equivalent work experience.
    • Great organizational and planning skills.
    • Excellent verbal and written communication skills.
    • Some direct selling experience preferred.
    • Working knowledge of the Internet and Microsoft Outlook.
    • Customer service experience a plus (catering, hotel, retail, gig economy background welcomed).

    Benefits

    • Competitive pay.
    • Fun and casual work environment.
    • Flexible hours.
    • Fewer early mornings/late nights.
    • Associate discounts on HoneyBaked products.
    • Free ham or turkey breast upon completion of the holiday schedule (gift card may be substituted based on product availability).

    Pay

    Competitive pay (specific amount not disclosed).

    But we already have Competitive pay in Benefits; maybe we should not duplicate. The rule: prefer a few substantive sections over many thin ones. Could combine Pay into Benefits. However they said include a section ONLY when posting has real, specific content for it. Pay is mentioned as "Competitive pay". That's specific enough? It's not a number but it's still content. Could make a Pay section with that line. But then Benefits would also have Competitive pay causing duplication. Better to have Pay section separate and Benefits without pay. Let's see: Benefits currently includes Competitive pay; we could move that to Pay section and keep Benefits for other perks. Thus:

    Pay

    Competitive pay (specific amount not disclosed).

    Benefits

    • Fun and casual work environment.
    • Flexible hours.
    • Fewer early mornings/late nights.
    • Associate discounts on HoneyBaked products.
    • Free ham or turkey breast upon completion of the holiday schedule (gift card may be substituted based on product availability).

    Schedule

    Flexible work schedules; store hours are 9:30 AM to 6:30 PM Monday through Saturday, closed on Sundays.

    We also have mention of "flexible work schedules" earlier; we can include that. Now we need to ensure we didn't include boilerplate like EEO, legal, navigation, YouTube link, etc. We removed those. Check for any leftover: "GET TO KNOW US Find out more about HoneyBaked - and get some great recipes - on our YouTube channel here" removed. "Other Things To Know" about physical dexterity etc: That's substantive; should we include? It's about physical demands. Could be part of Requirements or a separate section like "Physical Requirements". But we only have predefined headings list; we can include under Requirements maybe as an extra bullet. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." meaning those are examples, not exclusive? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings; we can add other headings if needed? It says use

    for section headings (e.g. ...). Likely they expect only those headings. But we could add a "Physical Requirements" heading if needed, but not in the list. Safer to incorporate physical demands into Requirements or maybe a separate "Requirements" bullet. Thus add a bullet under Requirements: "Physical dexterity and mobility to perform job demands, including working with a hot torch or slicing machines; requires bending, stooping, standing for long periods, twisting, and lifting products and supplies (up to 65 lbs for back‑of‑house positions)." Now we have all substantive info. Check for duplication: We have "Flexible hours" in Benefits and also "Flexible work schedules" in Schedule. That's okay; they are slightly different but could be considered duplication. Might be okay but we could adjust: Benefits: "Flexible hours" maybe redundant with Schedule. Could remove from Benefits and keep Schedule. But Benefits also had "Flexible hours" as a bullet; we could keep it as it's a benefit. It's fine. Now ensure we didn't include any boilerplate like "EEO", "equal employment opportunity", etc. Removed. Now produce HTML fragment. Make sure to close tags properly. Let's craft final HTML:

    About the role

    After over 65 years in business, HoneyBaked is committed to Making Meals Memorable. As the home of The World's Best Ham™, we seek a Seasonal Gifting Associate to join our high‑performance team. The role is a long‑term seasonal position supporting our company stores, focusing on Business‑to‑Business sales of HoneyBaked Ham products during the holiday season. You will thrive in a fun and casual environment, pay it forward daily, and add value by developing B2B gifting sales.

    Responsibilities

    • Prospect, qualify and sell HBH products to corporate customers in support of store holiday sales goals.
    • Articulate

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