Seasonal Gifting Associate

About the role

We're looking for a Seasonal Gifting Associate to join our team and help develop Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area.

Our stores are open 9:30 AM to 6:30 PM Monday through Saturday and closed on Sundays, offering flexible work schedules.

Responsibilities

• Prospect, qualify, and sell HBH products and gift certificates to corporate customers to support the stores' holiday sales goals.
• Articulate the Gifting Value Proposition and benefits of HBH products, providing potential gifting solutions.
• Perform administrative and recordkeeping duties, including accepting and preparing orders, entering orders into the HBH POS system, submitting orders for fulfillment, and providing customer service assistance to corporate clients.
• Generate and submit telemarketing activity reports on a regular basis.
• Drive fundraising activities and sales in the local community.
• Handle catering activities such as Black Friday, holiday catering, lunch and learns, etc.
• Place follow-up calls to customers before and after order receipt to ensure satisfaction with the process and purchase.
• Report customer issues and major changes to the General Manager for resolution.
• Send thank-you cards to customers after the holiday.

Requirements

• Associate degree or equivalent work experience.
• Great organizational and planning skills along with excellent verbal and written communication skills.
• Some direct selling experience preferred.
• Working knowledge of the Internet and Microsoft Outlook.
• Customer service experience a plus (e.g., catering, hotel, retail, or gig economy).

Physical demands may include working with a hot torch or slicing machines, bending, stooping, standing for long periods, twisting, and lifting products and supplies. Back-of-house positions may require lifting up to 65 pounds.

Benefits

• Competitive pay.
• Fun and casual work environment.
• Flexible hours with fewer early mornings or late nights.
• Associate discounts on HoneyBaked products.
• A free ham or turkey breast at the completion of your holiday schedule (or a gift card, depending on product availability).