Seasonal Gifting Associate

About the role

After over 65 years in business, HoneyBaked is committed to Making Meals Memorable. We're the home of The World's Best Ham™ and look for a Seasonal Gifting Associate to join our team. The role supports company stores during the holiday season, focusing on Business-to-Business sales of HoneyBaked Ham products and gift certificates to corporate customers.

Responsibilities

• Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal.
• Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions.
• Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders into the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis.
• Drives fundraising activities and sales in the local community.
• Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc.
• Places follow-up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase.
• Reports customer issues and major changes to the General Manager for resolution.
• Follows up with thank you cards to customers after the holiday.

Requirements

• Associate's degree or equivalent work experience.
• Great organizational and planning skills along with excellent verbal and written communication skills.
• Some direct selling experience preferred.
• Working knowledge of the Internet and Microsoft Outlook.
• Customer service experience a plus – bring your catering, hotel, retail and/or gig economy experience.
• Physical dexterity and mobility to perform demands of the job which may include working with a hot torch or with slicing machines; requires bending, stooping, standing for long periods, twisting and lifting products and supplies; back‑of‑house positions may be required to lift up to 65 pounds.

Benefits

• Competitive pay
• Fun and casual environment
• Flexible hours
• Fewer early mornings/late nights
• Associate discounts on HoneyBaked products
• Free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)

Schedule

Flexible work schedules; store hours are 9:30 AM to 6:30 PM Monday through Saturday, closed on Sundays.