Jobs · Customer Service · Kentucky

Seasonal Gifting Associate

The Honey Baked Ham Company, LLC · Lexington, KY · 1 mo ago
On-siteCustomer ServicePart-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: - About the role: description after "After over 65 years..." includes mission, values, etc. Could be considered About the role. We'll include. - Responsibilities: bullet list of duties under "What You'll Do". We'll list each duty as
  • . - Requirements: maybe "What We Think You'll Need" includes education, skills, experience. Could be Requirements or Qualifications. We'll treat as Requirements. - Qualifications: maybe not separate; but we could combine. However we should not create empty sections. We'll only include sections with content. - Skills: maybe we can extract skills from "What We Think You'll Need": organizational and planning skills, excellent verbal and written communication, direct selling experience, working knowledge of Internet and Microsoft Outlook, customer service experience. Could be Skills section. - Benefits: "What We Offer" includes competitive pay, fun and casual environment, flexible hours, fewer early mornings/late nights, associate discounts, free ham/turkey breast gift card. Also maybe "Physical dexterity..." is more about requirements. Benefits we can list. - Pay: "Competitive pay" is mentioned but no specific amount. The rule says: do NOT create Pay section unless posting actually states them. It says "Competitive pay" but no specific number. Is that considered stating pay? It's vague but it's stating that pay is competitive. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It says "Competitive pay" is stated, albeit vague. Should we include Pay section? Probably yes, as they mention competitive pay. But we need to avoid filler like "commensurate with experience". "Competitive pay" is not filler; it's a statement. So we can include Pay section with that sentence. - Schedule: they state flexible work schedules, open 9:30 AM to 6:30 PM Monday through Saturday, closed Sundays. Also "flexible hours". So we have schedule info. So we can include Schedule section. - Benefits: we have list of benefits. Thus sections: About the role, Responsibilities, Requirements (or Qualifications), Skills, Benefits, Pay, Schedule. We need to avoid repeating job title as heading. Not include Job ID. We need to use

    for each section heading. Use
    • for any list of duties/requirements/benefits. Use

      for prose. We need to preserve all substantive information, not invent or summarize away detail. So we need to include all details. Let's extract content. About the role: The paragraph after "#16-010 Job Description HoneyBaked is hiring seasonal gifting staff! After over 65 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve. We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Seasonal Gifting Associate to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area. We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays." We could split About the role and maybe schedule later. But schedule info appears also in this paragraph. However schedule details also appear later: "We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays." That's schedule. We could keep schedule info in Schedule section, not duplicate. For About the role we can keep the rest excluding schedule specifics. But we must preserve all substantive information; we can move schedule details to Schedule section and not duplicate. That's okay as long as we keep the info somewhere. Thus About the role paragraph: "After over 65 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve. We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Seasonal Gifting Associate to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area." We could also include "We offer flexible work schedules" but that'll go to Schedule. Now Responsibilities: list from "What You'll Do". Let's extract each sentence as bullet. - Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal. - Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions. - Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders in to the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis. - Drives fundraising activities and sales in the local community. - Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc. - Places follow-up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase. - Reports customer issues and major changes to the General Manager for resolution. - Follows up with thank you cards to customers after the holiday. We need to preserve all details; ensure no loss. Now Requirements: from "What We Think You'll Need": "Associates degree or equivalent work experience. Great organizational and planning skills along with excellent verbal and written communication skills. Some direct selling experience preferred. Working knowledge of the Internet and Microsoft Outlook. Customer service experience a plus - bring your catering, hotel, retail and/or gig economy experience to us!" We could treat this as Requirements (or Qualifications). We'll make Requirements section with these bullet points. Skills: maybe we could separate skills from requirements, but we already have skills in requirements. To avoid duplication, we could combine. But the instruction: prefer a few substantive sections over many thin ones. So we could merge Requirements and Skills into one section called Requirements (or Qualifications). However we have headings list: we can choose to include only those with content. We could have Requirements (including education, experience, skills). That would cover all. Then we wouldn't need separate Skills section. That reduces sections. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Now Benefits: from "What We Offer": "Competitive pay", "Fun and casual environment", "Flexible hours", "Fewer early mornings/late nights", "Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)!". Also maybe "GET TO KNOW US" etc is not benefit. Also "Other Things To Know" about physical dexterity is not benefit; that's more like requirements or work conditions. We'll treat physical dexterity as part of Requirements? Could be under Requirements as "Physical dexterity and mobility to perform demands of the job which may include working with a hot torch or with slicing machines. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Back of house positions may be required to lift up to 65 pounds." That's more like job demands; could be under Requirements or a separate section like "Physical Requirements". But we don't have a heading for that; we could include under Requirements as bullet. Thus Benefits bullet list: - Competitive pay - Fun and casual environment - Flexible hours - Fewer early mornings/late nights - Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability) Now Pay section: we already have Competitive pay in Benefits; but we need a Pay section if posting states pay. It says "Competitive pay". To avoid duplication, we could put that detail only in Pay section and not repeat in Benefits. But Benefits also includes competitive pay; we could keep it only in Pay and not duplicate. However the instruction: "Prefer a few substantive sections over many thin ones." Having both Pay and Benefits with overlapping content may be thin. Better to put competitive pay under Pay section, and Benefits section includes other benefits (fun environment, flexible hours, fewer early mornings/late nights, associate discounts, free ham/turkey). That seems reasonable. Thus Benefits section excludes competitive pay. Now Schedule section: details: "We offer flexible work schedules, are open 9:30 AM to 6:30 PM Monday through Saturday, and we're closed on Sundays." Also earlier "flexible hours". We'll include that. Now Requirements section: include education/experience/skills plus physical demands. Let's list bullets: - Associates degree or equivalent work experience - Great organizational and planning skills - Excellent verbal and written communication skills - Some direct selling experience preferred - Working knowledge of the Internet and Microsoft Outlook - Customer service experience a plus (catering, hotel, retail and/or gig economy experience) - Physical dexterity and mobility to perform demands of the job which may include working with a hot torch or with slicing machines - Requires bending, stooping, standing for long periods, twisting and lifting products and supplies - Back of house positions may be required to lift up to 65 pounds We need to ensure we didn't lose any detail: also "Associate discounts on our fantastic products along with a free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)!" is benefit. Now we need to output HTML fragment with

      headings and
      • for lists,

        for prose. Which sections get lists? Responsibilities, Requirements, Benefits maybe. Pay and Schedule maybe just prose. About the role: prose. Let's craft. HTML:

        About the role

        After over 65 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve. We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Seasonal Gifting Associate to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role supporting our company stores in the area.

        Responsibilities

        • Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal.
        • Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions.
        • Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders in to the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service

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