Seasonal Gifting Associate

About the role

We're looking for a Seasonal Gifting Associate to join our team and support our company stores in the area. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by developing Business-to-Business sales of HoneyBaked Ham products during the holiday season. This is a long-term seasonal role.

Responsibilities

• Prospect, qualify, and sell HBH products and gift certificates to corporate customers in support of the stores' holiday sales goal.
• Articulate the Gifting Value Proposition and benefits of HBH products, providing potential gifting solutions.
• Perform administrative and recordkeeping duties such as accepting and preparing orders, entering orders into the HBH POS system, submitting orders on a timely basis for fulfillment, and providing customer service assistance to corporate clients.
• Generate and submit telemarketing activity reports on a regular basis.
• Drive fundraising activities and sales in the local community.
• Handle catering activities such as Black Friday, holiday catering, lunch and learns, etc.
• Place follow-up calls to customers prior to and after order receipt to ensure customer satisfaction with the process and purchase.
• Report customer issues and major changes to the General Manager for resolution.
• Follow up with thank-you cards to customers after the holiday.

Requirements

• Associates degree or equivalent work experience.
• Great organizational and planning skills along with excellent verbal and written communication skills.
• Some direct selling experience preferred.
• Working knowledge of the Internet and Microsoft Outlook.
• Customer service experience a plus (e.g., catering, hotel, retail, and/or gig economy experience).

Physical demands

• Physical dexterity and mobility to perform job demands, which may include working with a hot torch or slicing machines.
• Requires bending, stooping, standing for long periods, twisting, and lifting products and supplies.
• Back-of-house positions may require lifting up to 65 pounds.

Benefits

• Competitive pay
• Fun and casual environment
• Flexible hours
• Fewer early mornings/late nights
• Associate discounts on our fantastic products
• A free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability)

Schedule

Open 9:30 AM to 6:30 PM Monday through Saturday, closed on Sundays.