Jobs · Customer Service · Alabama

Seasonal Gifting Associate

The Honey Baked Ham Company, LLC · Vestavia Hills, AL · 1 mo ago
On-siteCustomer ServicePart-time

About the role

After over 65 years in business, HoneyBaked remains deeply committed to Making Meals Memorable. As the home of The World's Best Ham™, we attribute our success to our people—a high‑performance team that lives our Values authentically and serves our communities with an entrepreneurial spirit. We are seeking a Seasonal Gifting Associate to develop Business‑to‑Business sales of HoneyBaked Ham products during the holiday season, supporting our store holiday sales goals in a fun, casual environment.

Responsibilities

  • Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal.
  • Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions.
  • Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders into the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis.
  • Drives fundraising activities and sales in the local community.
  • Responsible for catering activities such as Black Friday, holiday catering, lunch and learns, etc.
  • Places follow‑up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase.
  • Reports customer issues and major changes to the General Manager for resolution.
  • Follows up with thank‑you cards to customers after the holiday.

Requirements

  • Associates degree or equivalent work experience.
  • Some direct selling experience preferred.
  • Customer service experience a plus.

Qualifications

Physical dexterity and mobility to perform demands of the job which may include working with a hot torch or with slicing machines. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Back of house positions may be required to lift up to 65 pounds.

Skills

  • Great organizational and planning skills.
  • Excellent verbal and written communication skills.
  • Working knowledge of the Internet and Microsoft Outlook.
  • Customer service experience (a plus).

Benefits

  • Fun and casual environment.
  • Flexible hours.
  • Fewer early mornings/late nights.
  • Associate discounts on our fantastic products.
  • Free ham or turkey breast at the completion of your holiday schedule (a gift card may be substituted, depending on product availability).

Pay

Competitive pay.

Schedule

Flexible work schedules; store hours are 9:30 AM to 6:30 PM Monday through Saturday, closed on Sundays.

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