Seasonal Food Service Worker

Department: Restaurant Services

Employment Type: Food Service Worker (Non‑Exempt)

Grade Level: Hourly

Location: Bronx Zoo

Reports To: Seasonal Supervisors, Managers and Full‑Time Management Staff

Schedule

Must be able to work weekends and holidays; weekday hours also available. Hours: 8:00 AM – 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring, summer and holiday of lights. Hours are subject to change on short notice depending on weather and needs of the business. Special event hours may be required, including Holiday Lights, with shifts ending at 11:00 PM.

Pay

$18 per hour

Responsibilities

• Set up and break down workstations
• Maintain a clean and sanitary workstation—including trash removal, sweeping/mopping and general cleanliness
• Knowledge of food product, identification and acceptable level of food quality
• Maintain Department of Health standards at all times and participate in inspections
• Rotate and change food holding containers as needed
• Prepare food according to recipes and protocols, including operating food preparation equipment
• Ensure proper portion sizes to maintain food costs
• Assist in other areas of production as needed
• Perform cash handling functions, including operating the POS
• General customer service

Additional Job Functions

• Adhere to daily/weekly/monthly cleaning schedules as posted and directed by management
• Ensure that all work locations are neat, clean, organized and safe
• Provide consistent quality throughout menu and ensure proper preparation and holding of products
• Complete any reasonable request or assigned tasks by Management
• Establish and maintain a collaborative working relationship with all staff
• Maintain general knowledge of park attractions and amenities to provide superior customer service
• Follow all WCS rules and regulations

Maintenance Responsibilities

• Remove debris and empty trash receptacles from restaurant seating and public areas
• General sanitation of restaurant grounds
• Deep cleaning of equipment, walls, floors, ceilings, etc., as assigned
• Operate lightweight grounds equipment if needed (e.g., pressure washer, leaf blower)
• Adhere to local, state, and federal cleanliness, food handling, and food storage procedures

Benefits

• Free employee access to 5 parks
• Complimentary parking
• Complimentary guest park tickets (after 45 days)
• Company‑provided uniforms
• Park discounts on merchandise, food purchases, memberships and daily complimentary meal
• Serve Safe certification training / Food Handler certification reimbursements
• Access to online learning and tuition discounts with Monroe College
• Earned paid sick time
• Employee Assistance Program
• Free banking

Qualifications

• Strong verbal communication skills
• Positive and outgoing demeanor
• Flexibility to be cross‑trained to work in all areas of the operation
• Ability to move objects weighing up to 50 pounds
• Prior food preparation experience preferred but not required