Seasonal Floor Staff Weekends/Holidays Availability Must Be Provided

Essential Duties and Responsibilities

• Ensure guest orders are processed timely and efficiently
• The waitstaff position may be based in a lounge area or in our theatre and an essential part of their duties include alcohol sales
• Knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol
• Ensure required alcohol certification and training is current
• Knowledge of and promotion of Regal Crown Club Program
• Knowledge and enforcement of the MPAA rating system
• Knowledge of all coupons and on-going promotions
• Responsible for accurate handling of all money, cash drawers, delivery receipts, and inventory
• Knowledge of counterfeit bill detection procedures
• Excellent sales techniques, including upselling and suggestive selling
• Operating, preparing and cleaning of all related equipment
• Proper use of all concession related storerooms
• Proper use of all cleaning materials
• Knowledge of all opening, closing and in-between show procedures
• Knowledge of all emergency, evacuation and robbery procedures
• Knowledge of and compliance with all local, state and federal food safety laws
• Knowledge and compliance of dress code
• Ensuring guest satisfaction – smile, greet, and thank all guests
• Able to abide by all federal and state laws with regards to breaks and/or meal periods
• Able to accurately track and report tips

Qualifications

• Completion of cast certification program as a cast member and as a concessionist or progress towards completion required
• Ability to read and understand training materials that will cover subjects such as sexual harassment and discrimination

Pay Scale Information

$17 per hr

Benefits

• Team members receive the perk of enjoying free movie passes and discounted concessions at any Regal location
• All team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service