Seasonal Festival of Lights Elf

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. The company operates Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS, with corporate offices in Boston, The Woodlands (Texas), and London.

The Mission Inn Hotel & Spa in Riverside, California, is a historic AAA Four‑Diamond property featuring 238 guest rooms and over 160,000 sq ft of meeting and event space. The hotel is a National Historic Landmark and a centerpiece of the Pyramid portfolio.

About the role

The Seasonal Festival of Lights Elf supports the Annual Festival of Lights celebration at The Mission Inn Hotel & Spa. This seasonal position creates a memorable, welcoming experience for guests and visitors throughout the holiday season, working alongside a team to uphold the event’s traditions and guest‑experience standards.

Responsibilities

• Help guests discover their “Wanderlust” experience.
• Provide exceptional, engaging customer service and take sincere interest in each guest.
• Welcome each guest to the hotel, opening doors for arriving motor‑vehicle guests.
• Escort guests to the front desk for check‑in and retrieve or park vehicles as requested.
• Accompany guests and their luggage to rooms, explaining amenities and fun facts about the property.
• Collaborate with other attendants to ensure each guest receives a personalized experience, including opening doors promptly.
• Assist the lobby attendant in keeping the entrance area clean and organized.
• Go beyond the norm to make a positive difference for guests and employees.

Requirements

• At least one year of experience in a customer‑service role with high guest interaction.
• Valid driver’s license with no major infractions for the past six months.
• Hospitality industry experience is a plus.
• Strong problem‑solving ability.
• Ability to work effectively in a team environment.
• Pleasant, helpful, and outgoing personality.
• Capacity to stand for the duration of a full shift and move between the valet lot and various hotel areas.
• Strong desire to make an impact on others.
• Excellent verbal communication skills.
• Ability to thrive in a fast‑paced setting.
• Availability to work various shifts, including weekends and holidays.

Pay

$16.90 per hour.

Schedule

Must be available to work various shifts, including weekends and holidays.