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Jobs · Information Technology · Florida

Seasonal Event Technician, Audio Visual - Hyatt Regency Orlando

Encore · Orlando, FL · 1 wk ago
Information Technology$14.22–$18.48/hrFull-time

About the Role

This is a seasonal full-time Audio-Visual Technician position with an anticipated end date of May 2027. The role includes full-time benefits, overtime, and hands-on training to support career growth and advancement. Based on business needs and individual performance, you may be eligible to reapply for future opportunities.

Responsibilities

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
  • Strives to exceed the expectations and needs of internal and external customers through effective communication and positive client relationships.
  • Meets with guests on site to ensure their needs are met and the equipment setup is working properly; monitors events and checks in on customers throughout the day.
  • Understands and fosters the hotel/client relationship.
  • Demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues; handles equipment challenges and changes in a timely and professional manner.
  • Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
  • Uses equipment sheets to determine the equipment scheduled for setup and strike; interacts with other staff and outside vendors for equipment.
  • Increases revenue by utilizing floor up-selling techniques and works with clients to finalize invoices.
  • Completes order entries in Navigator, as needed.

Requirements

  • High School Diploma required; Associate’s degree is preferred.
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position within 60 days of start date. View technical requirements here.
  • Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program. Review internal technical requirements here.
  • 1 year of customer service or hospitality experience is preferred.
  • 1 year of audio-visual experience or equivalent in an educational environment is preferred.
  • A valid driver’s license is required for team members that may operate Company vehicles; additional DOT requirements may apply.
  • Must be able to lift 50 lbs.

Competencies

  • Deliver World Class Service
  • Hospitality
  • Ownership
  • Do The Right Thing
  • Instills Trust
  • Safety Conscious
  • Drive Results
  • Action Oriented
  • See The Big Picture
  • Tech Savvy
  • Value People
  • Communicates Effectively

For more information, refer to the Competency Based Talent Management page.

Physical Requirements

  • Sitting: 2-3 Hours
  • Standing: 4-5 Hours
  • Walking: 4-5 Hours
  • Stooping: 2-3 Hours
  • Crawling: 2-3 Hours
  • Kneeling: 2-3 Hours
  • Bending: 2-3 Hours
  • Reaching (above your head): 2-3 Hours
  • Climbing: 0-1 Hours
  • Grasping: 4-5 Hours

Lifting Requirements

  • 0 - 15 lbs: Continuously*
  • 16 - 50 lbs: Frequently*
  • 51 - 100 lbs: Occasionally
  • Over 100 lbs: Occasionally

Carrying Requirements

  • 0 - 15 lbs: Continuously*
  • 16 - 50 lbs: Frequently*
  • 51 - 100 lbs: Occasionally
  • Over 100 lbs: Never

Auditory/Visual Requirements

  • Close Vision: Continuously
  • Distance Vision: Continuously
  • Color Vision: Frequently
  • Peripheral Vision: Occasionally
  • Depth Perception: Frequently
  • Hearing: Continuously

Pushing/Pulling Requirements

  • 0 - 15 lbs: Continuously*
  • 16 - 50 lbs: Frequently*
  • 51 - 100 lbs: Frequently*
  • Over 100 lbs: Occasionally

*Activities performed without assistance.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures, dirt, sand, and/or dust. Working conditions vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and may be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations.

Working times include irregular hours and on-call status, including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Pay

Hourly pay range: $14.22 - $18.48. The compensation offered is determined based on qualifications outlined in the job posting for the specified location. Final compensation is based on factors including location, travel, relevant work experience, or particular skills and expertise. Some positions may be eligible for overtime, bonuses, or incentives.

Benefits

Encore is committed to providing comprehensive benefits options for employees and their families. View benefits options for employees worldwide.

Encore prides itself on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. View details on our commitment to inclusivity and belonging.

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