Seasonal Early Morning Freight Team Member - Part Time
maybe. Main description: "Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com" We need to remove boilerplate: EEOC, legal, etc. Already removed. Now we need to decide sections. We have description of duties: many bullet-like sentences. Could be responsibilities. We have qualifications: "Retail and/or customer service experience preferred". Also "Preferred Knowledge/Skills/Abilities" maybe skills. We have physical requirements: ability to stand, move, bend, lift, etc. Could be part of Requirements or Qualifications. We have work environment description: public retail store setting, climate controlled, etc. We have benefits: described in paragraph about 401(k), medical, etc. So we can have Benefits section. Pay: not mentioned. So we should NOT include Pay section. Schedule: mention "work hours include nights, weekends and early mornings". That's schedule info. So we can include Schedule section. About the role: maybe a brief overview: "Deliver friendly customer service..." Could be About the role. We need to avoid duplication. Let's structure:
Location: PORT-TUALATIN, OR
About the role
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions. Provide a fast and friendly checkout experience; execute cash handling to standards. Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on the Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in the truck unload, stocking, and planogram (POGs) processes. Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store. Perform Store In Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. Cross trained in Custom Framing selling and production.
That covers many duties. Now Responsibilities maybe overlapping; but we could separate duties into Responsibilities and maybe Requirements. But we need to avoid duplication. Could put the above as Responsibilities, and About the role as a brief summary. Let's think: The posting seems to be a list of duties; we could treat that as Responsibilities. About the role could be a short overview: "As a Store Team Member at Michaels, you will deliver friendly customer service, assist with checkout, truck unloading, merchandising, and support omni-channel processes." But we must not invent details; we can paraphrase but must preserve substance. Paraphrasing is okay as long as we don't invent or summarize away detail. We can rephrase but keep meaning. Better: Use About the role for a brief summary: "As a Store Team Member, you will deliver friendly customer service, assist with checkout, truck unloading, merchandising, and support omni-channel processes." That's derived from the duties; it's not adding new info. But we must be careful not to omit substantive info. The About the role can be a summary; it's okay as long as we don't lose required info? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Summarizing may be considered summarizing away detail? It says do NOT summarize away detail. So we should not summarize; we should keep the details. So maybe we should not have an About the role section if it would just be a summary; we could omit About the role and put details under Responsibilities. However the instruction says: "Prefer a few substantive sections over many thin ones." So we can have just Responsibilities and maybe Requirements, Qualifications, Skills, Benefits, Schedule. We need to include sections only when posting has real specific content. So we can have: - Responsibilities (list of duties) - Requirements (physical requirements, age, legal) - Qualifications (experience preferred) - Skills (Preferred Knowledge/Skills/Abilities) - Benefits (benefits paragraph) - Schedule (work hours) We should not repeat content. Let's extract each. Responsibilities: all duty sentences. We can format as- each duty.
Let's list duties distinct:
- Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions.
- Provide a fast and friendly checkout experience; execute cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking, and planogram (POGs) processes.
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
Some duplicates: "Deliver friendly customer service..." and "Help customers shop..." similar. We can keep both but maybe combine? But we should not invent; we can keep as separate items if they appear distinct. However they are somewhat overlapping; but we can keep.
We could also combine similar but risk losing nuance. Safer to keep as separate items but maybe we can merge duplicates to avoid redundancy while preserving meaning. The instruction: "Do NOT repeat the job title as a heading ... and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." It doesn't forbid merging similar bullet points, but we must preserve ALL substantive information. Merging could lose nuance but still convey same info. Safer to keep each distinct sentence as separate
- . Even if similar, it's still preserving. Now Requirements: includes age requirement (16+), legal requirements, maybe physical requirements? Physical requirements could be separate but could be part of Requirements. We have: "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older." Also "If you need help performing these essential functions of your job, please contact your supervisor..." that's accommodation statement; could be part of Requirements. Also physical requirements: ability to remain standing, move, bend, lift, etc. Also work environment description. We could have Requirements section covering: age, legal, physical ability, work environment, accommodation note. Qualifications: "Retail and/or customer service experience preferred." Skills: "Preferred Knowledge/Skills/Abilities" maybe includes cross-trained in Custom Framing selling and production? Actually that was in duties. But there is a line: "Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned Preferred Type Of Experience". This is messy. Let