Seasonal Dock Hand at Madison, WI (April through October)

About the role

As part of the Freedom Boat Club team, you will work by the water with a large variety fleet of boats, providing customer‑focused service to members. This is a temporary/seasonal position (ends in October/November) that requires availability on weekdays, weekends, and holidays.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Thank guests with genuine appreciation.
• Make and answer telephone calls using appropriate etiquette.
• Manage the check‑in and check‑out process using a handheld tablet.
• Perform equipment checks to ensure all necessary equipment is functional and on board.
• Clean and maintain vessels and club location according to company standards.
• Complete daily clerical work to prepare reservation system, fuel logs, and weather reports.
• Familiarize yourself with local waters to provide basic guidance to members.
• Speak with others using clear and professional language.
• Maintain a clean and professional uniform and personal appearance.
• Follow all company policies and procedures and maintain confidentiality of proprietary information.
• Perform other reasonable job duties as requested by supervisors.
• Work outdoors in various weather conditions and stand for extended periods.

Requirements

• Pass a background check and drug screen.
• Valid driver’s license with a good driving record.
• At least 18 years of age.
• Ability to regularly complete physical demands including bending, kneeling, balancing, and carrying equipment up to 25 pounds.
• Ability to read and manipulate handheld tablets.
• Availability to work weekdays, weekends, and holidays.
• Adherence to all safety policies.

Preferred qualifications:

• Experience in or around boats.
• Strong communication and customer service skills.
• Ability to maintain a calm, positive attitude during periods of high activity.
• Positive, cooperative attitude with the capability of working unsupervised.

Working Conditions

• Work outdoors and in various weather conditions for extended periods.
• Work in a marina setting on docks that may be fixed or floating.
• Work near and on the water, safely moving on, off, and in vessels during various tide and weather conditions.

Pay

The anticipated pay for this position is $14.00 hourly.

Benefits

• Eligibility to participate in Brunswick’s 401(k) plan with up to a 4 % match.
• Potential $500 retention bonus for employees who work through the end of the season and meet eligibility requirements.

Why Brunswick

Brunswick is a global marine leader committed to challenging conventions and innovating next‑generation technologies. The company values growth and development, offers opportunities across its many brands, and has been recognized with numerous awards for its contributions to the marine industry.

About Freedom Boat Club

Freedom Boat Club, a division of Brunswick Corporation, is the world’s largest members‑only boat club. Founded in 1989, it now operates 400+ locations, providing members with access to boats, fueling, cleaning, maintenance, and more. The club focuses on “Boating Made Simple®” and seeks hardworking, motivated individuals who share a passion for getting others out on the water.