Seasonal Dispensary Associate - Part Time

Job Summary

If you have an interest in being part of one of the fastest growing industries in the nation, you may consider wanting to work for Trulieve! At Trulieve, we strive to bring our patients the relief they need in a product they can trust.

About the Role

At Trulieve, we believe in providing exceptional customer service and facilitating a positive patient experience. The Dispensary Associate plays a crucial role in guiding customers through the selection process and ensuring they receive the appropriate products and dosages under state regulations.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Absorb and address customer issues and concerns.
• Maintain a clean and well-stocked workstation throughout the shift.
• Document customer issues and concerns on the customer's profile.
• Assist with returns in accordance with company policy.
• Work with leadership and management to find solutions to customer issues.
• Work with the delivery team to fulfill orders and maintain a clean and well-stocked workstation.
• Assist with processing online orders, including deliveries, in a 2-hour timeframe.

Qualifications

• High-school diploma or equivalent.
• Experience in the field or in a similar field is preferred.
• Prior experience in retail and/or customer service area is a plus.
• Prior cash handling experience.
• Excellent people skills and communication abilities.
• Ability to work independently in a dynamic, fast-paced environment.
• Strong interpersonal skills, business sense, and professionalism.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Clear driving record for the delivery driver role.

Skills

• Knowledgeable about various products and their effects.
• Excellent customer service skills.
• Ability to work independently and in a team environment.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.
• Ability to work effectively without supervision.
• Ability to work in a fast-paced, dynamic environment.

Benefits

Trulieve offers a comprehensive benefits package including paid time off. Salary will be commensurate with experience.

Pay

$15.15 an hour (position is also eligible for tips)

Schedule

Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays. This position will work up to 25 hours per week and will be available "after hours" based on business needs.

Additional Information

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. Equal Opportunity Employer - Trulieve Supports a Drug Free Workplace.