Seasonal Desk Clerk - Arrowhead State Park Golf Course

About the role

Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public facing customer service representatives in the park's front office, lodge or golf pro shop. They are responsible for providing customers with requested information or assistance concerning services or directing requests to those who can provide the service.

Responsibilities

• Answers telephones, takes messages, and provides information about location facilities
• Receives walk-in and phone-in reservation requests
• Check guests into reservations, validates parking
• Posts charges to guest accounts, including necessary corrections and transfers
• Collects charges, processes credit card vouchers, and closes guest accounts
• Checks in/out recreation equipment, golf carts, etc. to guests
• Assists with gift shop sales and restocking merchandise
• Prepares various reports under general direction
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs
• Performs general housekeeping in public areas
• Performs other duties as assigned to support daily operations and agency needs

Requirements

• Must be at least 16 years of age

Schedule

Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

Pay

$12.00 per hour