Seasonal Customer Service Representative - Savannah Airport

About the role

Enterprise Mobility is hiring for seasonal Customer Experience Representatives (CXR) at the Savannah International Airport. This position is part of the National and Alamo brands and offers up to $23.96 / hour, with potential bonuses.

Responsibilities

• Provide superior, friendly, and efficient transactions and offer company-approved services and products to ensure a positive customer experience.
• Facilitate the rental process by verifying and documenting necessary driver information for an efficient and timely rental and return experience.
• Answer incoming calls for reservations, rate quotes, general questions, and provide information and resolution for customers, other branches, and vendors.
• Place outgoing calls for callback management and miscellaneous calls as assigned.
• Afford additional customer assistance by offering directions, maps, local area information, and appropriate service information.
• Assist in assessing the condition of the rental upon return.
• Notify Management of any known customer problems or vehicle issues requiring maintenance.
• Continuously build knowledge and skills, pursue on-the-job training and development opportunities, and participate in company-sponsored classroom training.

Requirements

• At least 1 year prior customer service retail or administrative support experience.
• Authorized to work in the United States without sponsorship.
• No more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
• No drug or alcohol-related convictions on driving record in the past 5 years.
• Must be at least 18 years old.
• High School Diploma or G.E.D. required.
• Open availability including days, evenings, and weekends.
• This is a seasonal position with a maximum of 180 working days during the defined season.

Qualifications

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Skills

• Excellent communication skills.
• Customer service orientation.
• Ability to handle multiple tasks simultaneously.
• Knowledge of vehicle features and optional protection products.

Benefits

• Seasonal window ends on or before November 11, 2026.
• Up to $25,000 potential earnings.
• Flexible schedule available.

Pay

• $23.96 / hour, with potential bonuses based on performance.

Schedule

• 40 hours per week.
• Must have open availability including days, evenings, and weekends.

Equal Opportunity Employer

Enterprise Mobility is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law. We strive to foster a diverse and inclusive workplace where everyone feels valued and respected.

Get to know us

Learn more about our company culture and team members by visiting our website or watching our videos.