Seasonal Customer Service Representative - PT

About the role

Do you enjoy staying active, working outdoors, and helping people have a positive experience throughout their day? If you're adaptable, service-minded, and take pride in supporting customers at different moments of their journey, join the Avis Budget Group team at our airport locations during our peak season. This is a hands-on, fast-paced role where no two days are the same—and where your flexibility and customer service skills make a real impact.

What You'll Do

This is an outdoor, multi-function role where you will assist customers throughout different parts of the rental and return process on our airport lots. Depending on location, your responsibilities may include:

• Checking vehicles
• Entering information into a handheld device
• Processing rentals for loyalty customers
• Assisting customers at exit gates
• Checking vehicles in at return

Throughout each interaction, you will provide professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer.

What We're Looking For

• Valid Driver's License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• A customer-first mindset and willingness to help others
• Willingness to work outdoors and stay active
• Flexibility to work all shifts
• Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail or customer service experience in a fast-paced environment is a bonus

Pay

$18.00/hour. Shift Premium may apply.

Schedule

This is a seasonal position supporting our peak season from June 17 through September 9, 2025. A seasonal role is a great way to get started at Avis Budget Group and may lead to future opportunities beyond the peak season.

Benefits

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On-the-job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

Above perks may vary based on full-time/part-time status and location.

Who We Are

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.