Seasonal Customer Service Representative (Premium Design Marketplace)

Skill Set

• Naturally patient
• Tech-savvy
• Communicator
• Problem-solver
• Customer service representative

Responsibilities

• Support a premium design marketplace that champions independent artists
• Bring calm, clarity, and grace to complex customer situations
• Engage proactively and reactively with customers
• Interact script-based and personalize communications
• Resolve individual problems collaboratively
• Handle standard issues and creative problem-solving

Qualifications

• Must have a strong understanding of customer service principles
• Experience in a similar role is preferred but not required
• Ability to work independently and manage multiple tasks simultaneously
• Strong communication skills, both written and verbal
• Proficiency in using customer relationship management (CRM) software

Benefits

• Yuna Health - Employee Assistance Program (EAP)
• 401(k) retirement plan
• PerkSpot

Pay

$18.00 - $18.00 / Hr

Schedule

Remote