Seasonal Customer Service Representative
About the role
This is a hands-on, fast-paced role where no two days are the same—and where your flexibility and customer service skills make a real impact. This is a seasonal position supporting our peak season from May 20 through October 15, 2026. A seasonal role is a great way to get started at Avis Budget Group and may lead to future opportunities beyond the peak season.
Responsibilities
This is an outdoor, multi-function role where you will assist customers throughout different parts of the rental and return process on our airport lots. Depending on location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking vehicles in at return. Throughout each interaction, you will provide professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer.
Requirements
- Valid Driver’s License
- Basic computer skills (typing, data entry)
- Effective verbal communication skills
- A customer-first mindset and willingness to help others
- Willingness to work outdoors and stay active
- Flexibility to work all shifts
- Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles
- Must be 18 years of age and legally authorized to work in the United States
Qualifications
6 months retail or customer service experience in a fast-paced environment is a bonus.
Benefits
- Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
- On-the-job training
- Seasonal opportunity with potential to lead to future roles at Avis Budget Group
- Perks may vary based on location
Pay
$21.30/hour, with a Monthly Commission Opportunity and potential Shift Premium.
Schedule
This is a seasonal position from May 20 through October 15, 2026, with flexibility to work all shifts.