Seasonal Customer Service Associate

Roles and Responsibilities

• Aid the sales representative with internal responsibilities, including writing up request for estimate forms, contacting customers about pricing, entering jobs into the system, creating ink request cards, placing jobs into prepress, requesting paper stock cards, creating purchase orders for vendors, sending proofs to customers, and communicating with supervisors and shipping department.
• Maintain contact with outside vendors.
• Communicate with supervisors on the status of jobs.
• Perform other duties as assigned.

BASIC QUALIFICATIONS

• Some college required; bachelor's degree preferred.
• Experience, preferred in the Print industry.
• Requires color vision.

PREFERRED SKILLS

• Experience with Direct Mail and USPS requirements in commercial printing.
• Strong Microsoft Office Suite skills (Excel, Outlook, Word).
• Strong understanding of the Printing industry - print process/how it operates; product flow and supply chain logistics as they relate to printing production.
• Strong organizational, analytical, project management and problem-solving skills.

COMPENSATION AND BENEFITS

Our Company offers a competitive salary and comprehensive benefits package including but not limited to medical, dental, vision, life insurance, short & long-term disability, 401(k), paid time off, and company-paid holidays.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.