Seasonal Beauty Advisor - Estee Lauder, South Portland

About the role

As a Cosmetic Sales Colleague (Beauty Advisor), you are the trusted expert customers turn to for all things beauty. Passionate about products and people, you create personalized, inspiring shopping experiences that build confidence and drive sales. You educate customers, conduct product demonstrations, provide tailored consultations (including makeup application and skincare recommendations), and stay current on trends to introduce new items that match individual needs and style. Building lasting client relationships is central—you proactively grow and manage a loyal client base through follow‑up, virtual outreach, and personalized service, aiming to exceed expectations and meet sales goals. By combining genuine hospitality, strong product knowledge, and a passion for beauty, you help every customer leave feeling confident, cared for, and eager to return.

Responsibilities

• Begin each day energized, wear your name badge, greet teammates, and help ensure the sales floor is clean, organized, and ready for customers.
• Review sales goals, learn about new arrivals and top‑selling items, and stay up to date on trends and promotions.
• Offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships.
• Maintain a shoppable space: keep the counter and sales floor tidy, refresh signage and pricing, and assist with merchandise moves as needed.
• Finish strong by sharing Loyalty program benefits, ensuring customers have everything they need, and ending with a sincere thank‑you (often walking the package around and using the customer’s name).
• Support teammates with honesty, care, and collaboration.
• Strive to improve daily, take pride in your work, achieve sales goals, and learn from others.
• Build lasting client relationships and proactively grow a loyal client base through consistent follow‑up, virtual outreach, and personalized service.
• Drive sales and client loyalty by maintaining an organized shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying current through training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences