Seasonal Bartender - Blair Conference Center

The Bartender is responsible for providing guests with beer, wine, cocktails and other beverage services at the organization's catering locations. The role sustains a high level of customer service through demonstration of working bartender knowledge and courteous and professional customer interaction.

Responsibilities

• Prepares and serves a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and mixed drinks, according to standard recipes and customer preferences.
• Greets customers, takes drink orders, and provides friendly, prompt, and attentive service.
• Engages with customers, answers their questions, and makes recommendations based on their preferences.
• Handles cash and processes customer payments accurately.
• Maintains an organized cash register and ensures proper documentation of transactions.
• Displays a thorough understanding of different types of alcoholic and non-alcoholic beverages, their ingredients, and appropriate serving techniques.
• Stays updated with current beverage trends and new products.
• Adheres to local and state alcohol service regulations.
• Monitors customer alcohol consumption and intervenes when necessary to prevent overconsumption or underage drinking.
• Follows health and safety guidelines, including proper handling of glassware, adherence to food safety practices, and maintaining cleanliness of the bar area.
• Reports any maintenance or safety issues to management.
• Sustains a high level of customer service through friendly interaction and conversations with guests.
• Collaborates with other hospitality team members as needed to ensure a high level of customer service is provided.
• Makes recommendations on beverage selections based on knowledge of menu and products.
• Communicates with the Culinary team regarding the menu and special request items.
• Understands how each Hospitality location operates and ensures thorough knowledge of event specifics.
• Maintains quality and function of equipment and storage spaces by following correct operating and cleaning procedures.

Requirements

• 0-2 years of experience in Bartending or a related field.
• High School Diploma or General Education Diploma (GED) and/or commensurate experience.
• Must be 21 years of age or older due to the serving of alcoholic beverages.

Skills

• Mixology
• Responsible Alcohol Service
• Bar Setup and Maintenance
• Cash Handling
• Knowledge of Bar Equipment and Tools
• Inventory Management
• Drink Presentation
• Glassware Selection and Usage
• Beverage Knowledge
• Customer Service
• Collaborates
• Customer focus
• Communicates effectively
• Decision quality
• Nimble learning

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.