Seasonal Associate- FIFA POP UP (Brickell)

About the role

POP MART, founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

Responsibilities

• Greet customers with a smile, spark friendly conversations, and learn about their shopping needs.
• Be a POP MART brand expert—share insights about our characters, collectibles, and company story.
• Offer thoughtful product recommendations and assist customers in making informed choices.
• Keep the store looking its best—clean, organized, and inviting.
• Maintain crowd control and ensure store safety regulations are followed.
• Process purchases using the register and handle transactions accurately.
• Receive and organize shipments; help keep the stockroom neat and efficient.
• Drive sales of key products, including Blind Boxes, MEGA collectibles, and accessories.

Requirements

• High school diploma or equivalent (some college is a plus!)
• At least 1 year of experience in retail, hospitality, events, or customer service preferred.
• Energetic, friendly, and confident interacting with customers.
• Able to multitask in a busy environment and stay calm under pressure.
• Willing to learn and excited about POP MART’s mission and products.
• Must be at least 18 years old.

Qualifications

• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to lift, carry, and move merchandise and supplies up to 50 lbs.
• Ability to stand and walk for extended periods (up to 6–8 hours per shift).
• Ability to bend, kneel, reach, and climb ladders or step stools safely.
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves.
• Able to work in a fast-paced environment that may require quick movements and multitasking.
• Ability to work in varying temperature conditions, including stockroom and receiving areas.
• Manual dexterity required to operate standard stockroom tools (e.g., box cutters).

Skills

• Passionate about pop culture, collectibles, and creating unforgettable customer experiences.

Benefits

• Networking opportunities within the industry
• Market-competitive packages
• Opportunities to learn and lead
• Career development

Pay

Market-competitive packages.

Schedule

Flexible hours, including nights, weekends, and holidays.