Seasonal Associate

About the role

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. The company has kept its close-knit culture since its founding and invests in teams with training and development programs. A Carter’s career focuses on connections between customers, teams, and families, with caring, teamwork, flexibility, and growth as core values.

Benefits

• Schedules that fit your life — hours of operation allow balancing work and personal activities (classes, morning workouts, carpool)
• Mental health benefits
• 30% discount on Carter’s brands
• Referral bonuses
• Advance You Program: earn a GED or bachelor’s degree tuition-free, or learn English as a second language
• Professional and personal development to help shape your career
• Development programs to grow in your current role and beyond

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Requirements

• Positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• Ability to manage multiple tasks at once
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled