Seasonal Associate

About the role

Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
Execute and expedite point of sale/register transactions.
Complete floor replenishment and shipment as needed.
Articulate current promotional events and the brand loyalty program, including credit, to customers.
Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Requirements

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Educational requirements: High School Diploma or equivalent
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Qualifications

• Age requirement: Must be at least 18 years old
• Previous retail experience is preferred but not required

Skills

• Customer service skills
• Ability to multitask
• Knowledge of retail operations

Benefits

• Schedules that fit your life
• Discounts on our brands
• Mental health benefits
• Referral bonuses
• Professional and personal development opportunities

Pay

Carter's does not use AI to make any decision in our hiring process. Compensation for this position ranges from $16.50 - $18.75 per hour based on experience and location.

Schedule

The schedule may include days, nights, weekends, and holidays as scheduled.