Seasonal Ambassador - University Village

About the role

The Seasonal Ambassador brings Everlane to life for customers during the Holiday Season. You will foster a positive environment, deliver a best‑in‑class store experience, and act as the face of the brand, championing its mission and values. The role requires a customer‑focused mindset, a passion for styling, and the ability to thrive in a fast‑paced, ever‑changing environment.

Responsibilities

• Maintain a customer‑first mindset and provide personalized styling assistance.
• Show up to shifts on time with a can‑do attitude and be flexible to work in multiple zones.
• Process purchases, returns, and exchanges accurately.
• Keep the store clean, tidy, and well‑presented.
• Process, organize, and prepare inventory.
• Restock the sales floor throughout the day.
• Foster emotional and social connections within the store and community.
• Take ownership of performance and demonstrate pride in your work.
• Manage emotions to create a positive environment for yourself and others.

Requirements

• Must be 18 years of age or older.
• Experience in retail, sales, or the service industry.
• Passion for helping others and being part of a team.
• Ability to multitask, pivot quickly, and thrive in a fast‑paced environment.
• Exceptional communication skills and openness to feedback.
• Ambition to learn and grow from others.
• Enthusiasm for Everlane’s products and values.
• Minimum of 16 hours of weekly availability, including nights, weekends, and holidays.
• Physical ability to bend, reach, stretch, lift, carry, and move at least 40 pounds.
• Ability to stand and move around all areas of the store while being accessible to customers.

Benefits

• Competitive pay starting at $X per hour.
• Bonus opportunities.

Schedule

• Minimum of 16 hours of availability per week.
• Availability required for nights, weekends, and holidays.
• Required work on Black Friday, December 24th, December 26th, and peak weekend days throughout the holiday season.