Seasonal Ambassador - Twelve Oaks Mall
Lush Fresh Handmade Cosmetics North America · Novi, MI · 1 mo ago
On-siteOTHR$14.5/hrContract
We need to output only HTML fragment, no /, no markdown fences. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include sections only if posting has real specific content. We need to parse the posting.
The posting: Title: Seasonal Ambassador (0-39 hours/week Contract Role). Then description: "Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!"
Then "Responsibilities:" with subheadings: Sales and Customer Experience: (with subpoints), Building the Brand:, Product Passion:, Team Involvement: (with subpoints Development:, Diversity, Equity, Inclusion, and Belonging:, Operational Excellence: (with subpoints Time and Attendance:, Visuals and Merchandising:, Stock and Inventory:, Policies and Procedures:). Then "Qualifications:" with Required: list, Preferred: list. Then "Twelve Oaks Pay: $14.50 USD - $14.50 USD". Then some boilerplate about best of luck, follow us, social media, privacy policy, E-Verify, land acknowledgment. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should keep substantive info: description (About the role), Responsibilities (with details), Qualifications (Required and Preferred), Pay (specific amount). Schedule? The posting mentions "0-39 hours/week" and "Flexible schedule to accommodate store needs, including evenings, weekends, and holidays". That's schedule info. So we can include a Schedule section with that detail. Benefits? Not mentioned besides maybe none. No explicit benefits. So we should not create Benefits section. Skills? Could be implied but not explicit separate section; we have qualifications. Could create Skills section if there is explicit skills list; but we have qualifications required/preferred. Might combine into Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we should include only those with real content. So we can have About the role (description), Responsibilities, Qualifications, Pay, Schedule. Possibly Requirements? The posting has Qualifications (Required and Preferred). Could treat Requirements as same as Qualifications? But they listed both Requirements and Qualifications as possible headings. Since the posting says "Qualifications:" we should use that heading. Not Requirements. Skills maybe not needed. Benefits none. So output:
but instruction only mentions using
or as . Probably okay to keep subheadings as part of list item text.
We need to capture each bullet:
Under Sales and Customer Experience:
- Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
- Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
Under Building the Brand:
- Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
Under Product Passion:
- Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
Under Team Involvement:
- Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge, and abilities.
- Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.
- Operational Excellence:
- Time and Attendance: Be punctual, reliable, and present at work. Actively participate in teamwork, prioritize your wellbeing by taking breaks when necessary, and keep up-to-date with company news and updates.
- Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to improve the customer experience.
- Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
We need to ensure we don't lose any detail.
Now Qualifications: Required: list items:
- Excellent customer service skills
- Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
- Experience with consultation-based customer service models
- Strong problem-solving skills to address issues that arise in day-to-day operations
- Experience working in a team environment
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French, or other languages
Pay: "$14.50 USD - $14.50 USD" (same min and max). So we can put Pay section with that.
Schedule: The posting mentions "0-39 hours/week" and also flexible schedule. So we can put Schedule section with "0-39 hours/week contract role; flexible schedule to accommodate store needs, including evenings, weekends, and holidays."
We need to avoid repeating job title as heading. Already not.
We need to output only HTML fragment. No markdown fences.
Let's craft.
We'll have:
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include sections only if posting has real specific content. We need to parse the posting.
The posting: Title: Seasonal Ambassador (0-39 hours/week Contract Role). Then description: "Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!"
Then "Responsibilities:" with subheadings: Sales and Customer Experience: (with subpoints), Building the Brand:, Product Passion:, Team Involvement: (with subpoints Development:, Diversity, Equity, Inclusion, and Belonging:, Operational Excellence: (with subpoints Time and Attendance:, Visuals and Merchandising:, Stock and Inventory:, Policies and Procedures:). Then "Qualifications:" with Required: list, Preferred: list. Then "Twelve Oaks Pay: $14.50 USD - $14.50 USD". Then some boilerplate about best of luck, follow us, social media, privacy policy, E-Verify, land acknowledgment. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should keep substantive info: description (About the role), Responsibilities (with details), Qualifications (Required and Preferred), Pay (specific amount). Schedule? The posting mentions "0-39 hours/week" and "Flexible schedule to accommodate store needs, including evenings, weekends, and holidays". That's schedule info. So we can include a Schedule section with that detail. Benefits? Not mentioned besides maybe none. No explicit benefits. So we should not create Benefits section. Skills? Could be implied but not explicit separate section; we have qualifications. Could create Skills section if there is explicit skills list; but we have qualifications required/preferred. Might combine into Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we should include only those with real content. So we can have About the role (description), Responsibilities, Qualifications, Pay, Schedule. Possibly Requirements? The posting has Qualifications (Required and Preferred). Could treat Requirements as same as Qualifications? But they listed both Requirements and Qualifications as possible headings. Since the posting says "Qualifications:" we should use that heading. Not Requirements. Skills maybe not needed. Benefits none. So output:
About the role
...
Responsibilities
- ... each bullet
but instruction only mentions using for section headings. It didn't forbid other headings, but we should follow instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It didn't say we cannot use other headings, but to be safe we can just flatten into list items without subheadings, but we need to preserve all substantive information; we can include subheadings as plain text inside
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It didn't say we cannot use other headings, but to be safe we can just flatten into list items without subheadings, but we need to preserve all substantive information; we can include subheadings as plain text inside
About the role
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!
Responsibilities
- Sales and Customer Experience: Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
- Sales and Customer Experience: Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
- Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
- Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
- Team Involvement: Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge, and abilities.
- Team Involvement: Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.
- Team Involvement: Operational Excellence: Time and Attendance: Be punctual, reliable, and present at work. Actively participate in teamwork, prioritize your wellbeing by taking breaks when necessary, and keep up-to-date with company news and updates.
- Team Involvement: Operational Excellence: Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Team Involvement: Operational Excellence: Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to improve the customer experience.
- Team Involvement: Operational Excellence: Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
Qualifications
- Required: Excellent customer service skills
- Required: Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Required: Knowledge and passion for skincare