Seasonal Alterations & Tailor Shop - Tailor - NYC Flagship

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

Requirements

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2–3 years
• Clear, professional communication with coworkers and customers
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
• The ability to embrace a flexible working schedule based on business needs

Pay

Pay range: $25.75 – $43.00 per hour. Pay offers are dependent on location, as well as job-related knowledge, skills, and experience.

Benefits

• Medical, vision, and dental insurance
• Retirement plan (401k)
• Paid time away (PTO accruals, holidays)
• Life insurance and disability coverage
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Performance-based incentives/bonuses (eligible)